Rite Aid

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Address: 36212 Euclid Ave, Willoughby, OH 44094, USA

Phone: (440) 942-4288

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State: Ohio

Zip Code: 44094

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Reviews

The pharmacist and his assistant are pretty much useless, arrogant and rude. Dropped off an rx, they said 45 mins. Thats ok.. I will come back. 
Fast fwd 45 mins and  NOTHING was touched.  Pharmacist turns around and says " we've been busy. 
Total a$$hats

 8 years ago (12-07-2017)

I never go here unless I basically have no choice. They have a very limited stock and rarely have good deals. Not sure how they stay in business. The staff don't always know how to answer you and I've seen them be rude to other people. Feels like your bothering them at times and they rush to check you out. 

Never been to the pharmacy but have had friends say they refuse to go back to the pharmacy there.

 9 years ago (17-01-2017)

This rite aid has consistently bad customer service. The girls who run the window appear to be fresh out of GED school. They are curt, untrained and often rude to customers. 

I've also experienced many many times going to pick up an RX and being told ' we don't have enough' and they seem to be unclear as to when they'll have 'enough'

How can you be in the business of prescriptions and not have enough? Not just once but all the time? 

Baffling. 

After 30 years of using Rite Aid pharmacies in Painesville and Geneva I have to switch to Giant Eagle pharmacy in Willoughby since we moved here in 2014. The service is always friendly at GE and they ALWAYS have enough. 

This rite aid needs a major overhauling of everything. 

 9 years ago (02-01-2017)

Rite Aid's chip scanners are too slow and the cashiers must educate their customers how to use them, multiple times per customer per checkout.  I bought one thing, and had to wait in line ten minutes as the lone woman in front of me couldn't figure it out.  After six attempts (SIX) of her swiping, then inserting ad nauseum, I finally got what I came for.

And no, I don't want an effing Plenti card...

 9 years ago (28-09-2016)

The pharmicist was extremely rude from the beginning, asking why I was there when they just got my prescription order "like half a second ago" and told me I would have to wait half an hour. Waiting was no biggie. I come back half an hour later and she is upset that I have a paper version of my insurance card. I wait at the window for 20 minutes and someone else comes and tells me she can't figure out my insurance and is "making calls"... this is the same insurance I've had since I've been using this pharmacy and they just filled my son's prescription on my insurance a month ago? And they have me waiting another half an hour, and they have my insurance card so I can't leave.

 9 years ago (30-08-2016)

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