Rite Aid

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Address: 2809 East Cleveland Boulevard, Caldwell, ID 83605, USA

Phone: (208) 455-1094

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State: Idaho

Zip Code: 83605

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Reviews

ABSOLUTELY the BEST customer service!  Will go out of their way to help you!  Pharmacy is knowledgeable, friendly,  super helpful and will work miracles!  BUT, seriously?  They cannot MAKE another pharmacy open for you!  However, If they can facilitate anything in their power to make it happen, it will be done.  Also, options are presented to you, that let you make the best health care choices for you and your family.  Working together to make our community stronger, healthier, happier.

 8 years ago (02-09-2017)

I spoke with Michelle the Pharmacy Manager today. I had been on the phone with other pharmacies for 4 hours today trying to get a prescription filled that they could not fill because they did not carry the medication. 

Michelle  answered the phone on the first ring, professionally and quickly answered all of my questions. I have never seen such wonderful customer service skills!  I want to give Michelle a big shout out and THANK YOU so much for your problem solving skills and professionalism. She is true asset to Rite Aid!!!

 8 years ago (30-07-2017)

Yesterday I called the pharmacy to see about a script needing refilled was helped by Mitchelle if that's what you would call it she was rude, acted like it was a inconvenience to check for me. I have used this pharmacy for many years with never any complaints most everyone there is always so very friendly ,helpful and just over all super great people , Karla is way awesome she will do everything she can to help you. All I can say is if I get treated like that over the phone or in person by this Mitchelle I will take my business some where else!!!!!

 8 years ago (09-09-2017)

Other than their creepy security guy, I always feel so welcome, store is always clean and organized and prices are amazing. Everyone really needs to go check it out

 8 years ago (10-05-2017)

Terrible customer service. I begged her to call my pharmacy for an Rx transfer because they were closing soon. She told me it's too close to their closing time and walked away to answer the phone COMPLETELY ignoring me. Do not visit here.

 8 years ago (13-07-2017)

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