Rite Aid

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Address: 337 Central Ave, Jersey City, NJ 07307, USA

Phone: (201) 653-0357

Website

State: New Jersey

Zip Code: 07307

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Reviews

It has good service and the people working there are friendly. Easy to get to and has cheap and expensive stuff. Love the store.

 8 years ago (04-09-2017)

Nice all things in one spot pharmacy. Not that parking friendly.

 8 years ago (06-07-2017)

Have a decent array of items and staff is very nice. Wish they had more healthy items like fruits, veggies, soymilk. Wish they had more discounts/sales. Have cute seasonal items, plenty of personal toiletry and pharmaceutical items. 

 8 years ago (02-03-2017)

When I entered Riteaid....I wasn't sure about fulfilling my needs but I will applaud the pharmacist for his kindness and understanding. Mr Aola....if that's how his name is spelt. Thank u Mr dear.

 8 years ago (17-04-2017)

The people who work the Pharmacy are always polite and professional. 

however...

This Rite Aid 337 Central Ave in Jersey City, was ignoring my health insurance, used their *Rite Aid discount* when I would come in for my meds, and charged me 20 dollars each month for two years, not big deal.

When I called my insurance company (for something else) they asked why I was paying for my monthly meds. I said because that is what Rite Aid charged me. They had me go online and we both looked up my plan.. My meds were 100% covered. I was to pay nothing. Zero dollars for my meds. 

I went to to the Pharmacy, told them of the mistake, and instead of fixing it, they stated that the insurance company would have to pay me back. But that makes no sense, due to the fact Rite Aid had been pocketing almost $400 of my cash. When I asked for and spoke with the head pharmacist, he said their records don't go back far enough to know what I had paid. So, I called the corporate office, and Rite Aid said my local pharmacy would have to take care of it.

No one has taken care of this and Rite Aid pocketed almost 400 dollars until I told them they were not supposed to charge me. Which they did not believe until they took the time to truly look me up. 

So. Is this how you treat customers? You literally make up a charge for years and not pay them back once caught?

 8 years ago (05-02-2017)

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