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River Hawk Shop

  1. The Acre
  2. Massachusetts Book Store
  3. Pawtucket Book Store
  4. Westford Book Store

Reviews, get directions and contact details for River Hawk Shop

Address: 1, 220 Pawtucket St, Lowell, MA 01854, USA
Phone: (978) 934-2623
State: Massachusetts
Zip Code: 01854


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Reviews
Worst bookstore ever! Do not buy your books from here. I ordered a book and it took more than week to arrive, also no one in there helps you with your order. I made frequent unnecessary trips, and their response was "we can't find it, come tomorrow." Wow! I ordered a couple books from Amazon and guess what? Cheaper price, and it arrived in 2 days.
10 years ago (26-01-2017)
Poor Management, seriously understaffed, bad customer service & not well trained. Whoever is the regional/district manager should be embarrassed to run one of the stores or numerous stores if any, that is running under "thin ice." I ordered a book online since I've accidentally ordered the same book twice from both the bookstore and amazon. I've decided to return the duplicated book for one of my classes. On January 24, 2017, I placed an order for a used book for one of my classes. Once the order was placed, the website told me to wait for a confirmation email that I placed an order. I went there last night, told me they haven't send me the email yet. Went there again today, and I completely got fed up and asked for a manager at the store. The manager told me that my order is sent to 1,200 stores...ACROSS THE USA AND CANADA!!! WHY WOULD THE COMPANY SEND AN ONLINE ORDER OF 1 BOOK TO 1,200 ****** STORES? TO PISS ME OFF?!!! I couldn't wait anymore and decided just to buy a book at the store. Like I said, the associates are bad, the managers just doesn't care. I only come to buy books, but apparently they just can't meet the demands for the customer.
10 years ago (25-01-2017)
Overcrowded. No parking. Need to pay for a meter?! Not convenient at all!!
10 years ago (03-01-2017)
Metered parking which is crazy considering we as students already pay for a parking pass. The book store CONSTANTLY runs out of books, not enough staff and cashiers are super slow.
10 years ago (06-09-2016)
Few things are available at really low price like stationary. Staff is very friendly.
10 years ago (23-12-2016)
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