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Road Runner Sports

  1. Georgia

Reviews, get directions and contact details for Road Runner Sports

Road Runner Sports

About

You’ll find the largest selection of running and walking gear on the planet right here! Choose from top brands including Brooks, adidas, ASICS & Nike.

Story

Come by our Alpharetta, Georgia running store location & discover all the best in running shoes, gear & apparel with Road Runner Sports. Get movin'!

Address: 2140 1st St, Alpharetta, GA 30009, USA
Phone: (678) 248-5205
State: Georgia
Zip Code: 30009


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 12:00 – 6:00 PM

Update Info
Reviews
I wear a size 13 so my options are limited but they ordered the shoe I wanted while I was there and gave me the VIP discount. Great experience
9 years ago (08-11-2017)
Not a great experience. I waited to check out at the front desk several times while two employees talked in the back room. One lady was helping my friend with some shoes, but never acknowledged me even when I said I need to check out and get going. By the time my friend was ready to check out the manager came over and said if you both check out together you both can save 5 bucks each. I gave her my CC and the manager rang it through and then asked for my friends CC . When she told my friend that she owed 280 something dollars, my friend lost it and asked what was so expensive? They told her the inserts that were made for her daughter cost 80 bucks. My friend lost it, since she was not told the price ahead of time. She decided she didn't want the insoles or the shoes. So now my transaction was in limbo and I had to run my CC again since the manager said she could not cancel out of that transaction. So now I have been charged twice on my bank statement which means I have to drive back up there to get this cleared up. When I called on a Friday night I was told their was not a manager on duty until Saturday. NOT A HAPPY CAMPER
9 years ago (18-08-2017)
I'm all for a great work environment where employees interact with each other and enjoy what they do. What I have a hard time accepting is that this camaraderie should take precedence over customer service. No greeting, no "can I help you find anything" and no "do you have any questions about the product you've had in your hands for almost 10 minutes". The people who seemed to work there also seemed to be having a good time hanging out. Worst of all? Getting to the cashier, being ready to pay and not to get their immediate attention because they were... chatting. I understand sometimes a cashier may be busy doing work related activities that may accumulate and interfere with their actual function as a cashier, such as answering the phone or solving a problem like a refund. I respect that. What I find hard to swallow is me feeling that I am interrupting someone's friendly chat because they won't make eye contact. I'd had the same odd impression during another visit to the same place. It wasn't as blatant, but the attitude was there. The store itself is great, customer service, I am sorry to say, wasn't all that great twice in a row.
10 years ago (26-02-2017)
Just had the BEST experience. Everyone was extremely helpful and friendly! We came away with some great advice along with our shoes etc. These guys definitely made the 40 mile round trip worth our while.
10 years ago (23-04-2017)
I was a VIP member and loved their service when they used to have a great guy with a British accent that went above and beyond to help customers. But lately, their attitude and their customer service sucks. You will bring stuff up to pay to the counter and no one will be around to ring you up. I have purchased numerous shoes and accessories for myself and especially my son who races. We had an issue with an exchange and when we complained, the manager told us we can get a refund for our VIP membership if we are not happy, which we did. Honestly, this is not a way to run a business.
10 years ago (15-03-2017)
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