Roadside Motorsports

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Address: 736 Industrial Ave, Williston, VT 05495, USA

Phone: (802) 863-5523

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State: Vermont

Zip Code: 05495

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Reviews

👍👍👍👍👍👍👍What a difference in dealerships!!!!! I recently purchased a Polaris Slingshot from a dealer near Albany, NY. Had some issues. I called Polaris and asked if there was another Polaris Dealer that could do warranty work on an open order. Yes there is two close to me in Vermont. Polaris put me through to Roadside Motorsports in Williston.  I was on a conference with Mike at Roadside Service Department. We set up an appointment to “FINISH” the warranty work.  To my surprise The Polaris Rep asked Mike if he needed anything further and Mike said I Don’t believe so I’ve already put the necessary parts on order. Now that was pretty good I thought. I wanted to take a trip to the dealer before the actual service date. Mostly to see what my instincts were going to tell me. As I walked in I was warmly greeted and asked if I needed assistance with anything. (Never received this in other dealer). I was directed to the service department to meet with Mike. I felt somewhat bad that I sprung a surprise visit. As I could see the service department was EXTREMELY Busy and Mike was assisting a customer that had some sort of electrical issue. Mike was assisting him with installing a battery and setting up the appointment. After wards he came over and we introduced ourselves and he took his time to talk with me. I left feeling good about Roadside doing my Service. When the day Came for Service  I dropped my Slingshot off night before and asked if I could pick up on Saturday. “Not a problem” I was told.  The day we picked up my Ride, again my wife and I were  warmly greeted leaving the impression we weren’t just a dollar sign in their eyes. I then met with Dan in Service. What a 180 degree difference from where I had bought it and had it previously serviced. Dan took the time to go into detail as to what was done and how it was done. He further told me they, not knowing what really had been done with it wanted to check other critical areas. To their surprise they found other numerous things that needed attention. Some were as critical as tightening bolts to specs. 😡. Can’t believe it left the other dealer with this not done. Oh and my BRAKES needed adjustment.  Dan and Mike made me feel like I was an extension of a family and not a walking dollar sign. I will definitely be back to Roadside Motorsports. I would like to commend Tony on such a caring team.

 8 years ago (25-10-2017)

I had a fantastic experience dealing with these people, and in particular, Chris. They are honest, efficient, beyond helpful, and really care about making sure the customer has a tremendous experience and gets an outstanding value for their money. I will only go to Roadside for my motorcycling needs from now on.

 8 years ago (22-08-2017)

Very friendly and attentive staff. I bought a pair of gloves that were the same price if not cheaper than online. We need to support our local businesses or they'll be gone! 

 8 years ago (03-09-2017)

This place is excellent. I went in with little to no knowledge of motorcycle gear hoping to come out ready and equipped for my MSF course the following week. They were able to help me find the best equipment for the price point I set for myself. The woman that was assisting me went out of her way to make sure that I knew what to look for with each piece of protective gear. I would definitely recommend this place to anyone looking to purchase gear.

Update: Several years later - Went in to get a new helmet and the same customer service rep was absolutely wonderful to work with. I have a weird head shape, so getting a dual sport helmet was extremely hard. She set me up with a new HJC dual sport helmet that I didn't even know existed and fit perfectly. I still would recommend this place to anyone with gear needs!

 8 years ago (01-07-2017)

Purchased my first motorcycle here a few year ago from Chris. The staff here are all very friendly and knowledgeable. I have only had to get a few things done to my bike since I purchased it and the shop here does great work. The mechanic remembered who I was even though he has only seen me a few times. Whether you are buying, selling, or just need to get your bike worked on this is the place to go. I am officially a customer for life. 

 8 years ago (24-04-2017)

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