Roto-Rooter Plumbing & Water Cleanup

Reviews, get directions and contact details for Roto-Rooter Plumbing & Water Cleanup

Address: 210 Big Run Rd, Lexington, KY 40503, USA

Phone: (859) 255-2688

Website

State: Kentucky

City: Lexington

Zip Code: 40503

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

To be fair, there was nothing wrong with the quality of service and the technician was professional. It was also easy to schedule and we got someone out there quickly. 

However, the price was outlandish. The technician installed a new sink drain that I had purchased at Lowe's, and ran a snake through the wall as a precaution (he never verified that the snake was needed, but I told him I thought it might be because that drain had been slow before the pipe broke). The job took 10 minutes of work, and we were charged $224. For those of you keeping score at home, that's $1344 per hour. 

After the service I was solicited for a review that was supposed to be put on Google, but it never was. So my guess is the company is screening reviews and only posting positive ones, which perhaps explains the 4.6 star rating.

 7 years ago (04-03-2018)

Daniel Webb was extremely professional and helpful.  Was able to come out the same day we called in just a couple hours.  He helped figure out our leak problem and was able to complete the repair work.  We had a frozen pipe burst, and he repaired the line and also added a shut off valve for us so we could prevent this from happening again.  Highly recommended!

 7 years ago (01-02-2018)

My pipes burst and water was pouring from ceiling light fixture.  Roto-Rooter (Daniel Webb) came the very next morning.  Daniel Webb did a more than professional job and was very thorough in his work.  He explained everything he was going to do and walked me through all the work.  He cleaned everything back up.  It was the best service ever.  I also purchased a hot water heater 1.5 months ago.  I was very pleased with the service and purchase of this as well.

 8 years ago (29-12-2017)

Chase was an exceptional young man.  He was thorough and very polite.  My first impression was very positive when he greeted me and his physical demeanor was clean and neat.  Thank you for sending such a gentleman.

 7 years ago (04-01-2018)

Technician explain everything, was efficient and quick. He even asked if I had questions. I will definitely use them again for future plumbing needs.

 7 years ago (02-02-2018)

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Roto-Rooter Plumbing & Water Cleanup

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