Rowells Garage and Car Wash

I have purchased, rented, and serviced vehicles at Rowell's. I am always impressed at the high level of service provided. These guys are the epitome of the 'above and beyond' experience. They will do whatever it takes to make the customer happy, handling every situation with honesty, fairness and very affordable pricing - they have saved me thousands vs. going to the larger dealerships in Bangor. As the director of our local chamber, I develop meaningful relationships with business owners and community members alike throughout the county, many of whom are customers of Rowell's and share the same view I do. And it's not just about the good work that happens within the walls of their business. They are driven by the needs of the community, often contributing to area non-profits. I know how difficult it can be to run a small business in the rural communities of Maine, and how easy it can be for a buyer to 'take advantage' of customer satisfaction policies. One negative review can do a lot of damage to a small business- even if the information is completely false. I have seen Rowell's handle all customer issues with the utmost professionalism and fairness, even when the customer didn't necessarily deserve it! These guys are top-notch. It's been a pleasure to have them in Piscataquis County, and I personally feel very confident knowing I have a 'go-to' place for all the vehicle-needs of my family. Thank you Rowell's!
5 7 years ago (13-03-2018)

Had a problem with my plow give them a call they fix it the next day no charge these guys are Pros
5 7 years ago (10-01-2018)

Great folks and super friendly.
5 7 years ago (02-04-2018)

The chicken nuggets weren't good, they burned my fries and when they tried giving me a toy to cheer me up if broke. Overall, I had a sad experience here.
5 7 years ago (11-10-2017)

I take my car here regularly and have been very pleased with the quality of work and the customer service
5 7 years ago (02-08-2017)