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Reviews, get directions and contact details for Royalty Cakes

Royalty Cakes

Story

Hello, We are Royalty Cakes. We thrive on making your dream cake come true. The best way to reach us is stopping by the shop at 5236 D. Street Chino Ca. 91710. You may also reach us at (909) 628-8840. For your information all consultations are done in the shop.We do not take any orders over this facebook page. Cake deposits are required in order to confirm your order. We look forward to meeting you soon and completing your very own custom cake masterpiece! Thank You!
With much LOVE, Royalty Cakes

Address: 5236 D St, Chino, CA 91710, USA
Phone: (909) 628-8840
State: California
City: Chino
Zip Code: 91710


Opening Hours

Monday: Closed
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

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Reviews
We have never, ever experienced a bad cake, bad attitude, bad anything..My daughter started going to Royalty Cakes about 10 years ago. For anyone to blame them about a non refundable deposit is laughable. I don't know of any place anymore that does return the deposit & the deposit is usually a percentage of the total.. One hundred dollars did not sound unreasonable. We have never been let down..
7 years ago (01-03-2018)
Thank you paul and team for making all of our celebrations that much more special with your Amazing cakes!!!! The cakes are always so moist and delicious, the price is reasonable for a professional cake. Picked up my cake in time and was not disappointed with anything!
7 years ago (14-01-2018)
Love this place Love this couple AWESOME CUPCAKES AND BEAUTIFUL CAKES!!
7 years ago (27-02-2018)
They have done my cakes for years and has always done an excellent job.
8 years ago (22-11-2017)
This bakery came highly recommended by my event designer. The day I went in to place my order (4 months in advance) I left a $100 deposit for the cake. I spoke with the owner who at the time was busy and needed to assist another customer. The owner quickly ran thru my cake order and told me that they would reach out to me via text message to further discuss my needs for the event. Upon leaving my deposit, I was never once told that it was non refundable. I was given a hand written recipe in the description stating deposit. Sadly the event that cake was for, was canceled. When requesting my deposit back I was told, it was non refundable. That I could purchase something in the store or gift the deposit. That is was company policy and if I took the time to read the posting on the wall I would know that. Sadly I was not in the bakery longer then five minutes and was rushed since he had another customer that he needed to tend to (hence further discussing thru text). The hand written recipe also did not state that it was non refundable nor did he disclose that. The owner gave an amount for the deposit and since I only had $100 on me and did not expect the event to be canceled. I went ahead and left a cash deposit of $100. To be clear I gave plenty of notice three months notice of the cancelation, no preparations had been made for the event on their end, no money invested on their end ether. I would have thought that the owner would have clearly stated the policy upon taking my money or at least have some type of compassion to refund my money or a portion of the money since I had give ample amount of time. Buyer beware, read the walls and once money is handed over don't expect it back.
8 years ago (28-04-2017)
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