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Reviews, get directions and contact details for Sacred Heart Hospital Pensacola

About

The Studer Family Children’s Hospital at Sacred Heart is a 117-bed facility that serves as the only children’s hospital in Northwest Florida. For more information about services available, visit www.sacred-heart.org/childrenshospital.

Story

The Studer Family Children’s Hospital at Sacred Heart is a 117-bed facility that serves as the only children’s hospital in Northwest Florida. The Children’s Hospital offers a wide range of services to meet all of a child’s medical needs, from a pediatric emergency room and neonatal intensive care unit to a medical staff of more than 120 board-certified physicians across 29 pediatric specialties. The Children’s Hospital provides quality, compassionate care to children, regardless of their parents’ ability to pay. Sacred Heart Health System is a member of Ascension, the largest non-profit health system in the U.S. and the world’s largest Catholic health system. For more information about the services available at The Studer Family Children’s Hospital at Sacred Heart, visit www.sacred-heart.org/childrenshospital.

Address: 5151 N 9th Ave, Pensacola, FL 32504, USA
Phone: (850) 416-7000
State: Florida
Zip Code: 32504


Reviews
Absolutely the best and fastest hospital service I have ever had anywhere, period. My 2 year old daughter dislocated her elbow and we drove to our closest ER which was Gulf Breeze hospital. We waited and waited and after never getting to see the doctor we just decided to leave and drive to Sacred Heart. The staff in Gulf Breeze could not be any more rude and cold. They showed zero empathy, barely picked their noses up the computer and phone screens. They could see my poor 2 year old was in pain and nobody saw us because "they had recently updated the computer system and it's slow". Sacred Heart Pediatric ER was like night and day, superb service in the reception. Caring, fast, kind, it is now 1 am and I am sitting here writing a good review because this is how impressed I was. The doctor walked in no more than half a minute after I had entered the room, she made my daughter who is terrified of doctors feel comfortable and gently fixed her elbow so fast she was high-fiving the doctor moments later. We were in an out of the hospital in less than 45 minutes.Highly highly recommended!!
9 years ago (03-12-2017)
If I could give this place a negative star, I would. One night at work i started having horrid chest pains and numbness in my left arm. Although this is the closest hospital to me it's still about a 30 minute drive. So, I called to see what the wait time was so I could weigh my options (call EMS or try to make it to another hospital). The reason why is because last time this happened I was actually having a stroke and because they were "busy" I was left in a wheelchair in the hallway. I ended up having to go to West Florida where I was PROMPTLY and PROFESSIONALLY treated. Anyway, the woman I spoke to who refused to give me her name snapped at me and told me that I was an adult and should therefore "know what to do". She couldn't give a wait time because it "varies". Why is it that EVERY OTHER HOSPITAL can give a wait time IF THERE IS ANY FOR SOMEONE HAVING VERY SERIOUS SYMPTOMS?? Don't go here. Try Baptist or West Florida. It may just save your life.
9 years ago (02-12-2017)
I was driven way out the way with back pain to get a second opinion after a car wreck. The lady who did my vitals was so rude and disrespectful. I didn't want to go to the other hospitals​ because of the great experiences I've had here before. After today this will be my last time and I'll let my family and friends know as well. If I wanted a rude opinion about the way I do things I would go to a place where I can pay you for that information. Just do your job without the attitude. If she felt the pain of being rammed by another car maybe the treatment would have been different. On top of that I noticed I had to wait longer in hopes of me leaving. I have great insurance and I'll let them know as well about how this hospital sucks. I wish I could give them no stars. The Lady had a boot on her foot with curly hair
9 years ago (14-10-2017)
My daughter had to spend the night in the children's hospital about a year ago. They didn't bring her any lunch and the dietary worker was completely rude when I asked about it. The nurses, although nice enough, acted like there was nothing they could do about it. In the end, my 3 yr old received a cold sandwich 2 hrs after everyone else received their lunch. This is unacceptable to me, especially where children are concerned. I would not recommend this hospital.
9 years ago (07-11-2017)
My mother is a patient there. She went in thru the emergency room. From that time onward she has received excellent care. The staff kept me well informed as to what was happening now and what was going to happen in the future. I found the place to be clean and the staff friendly. I cannot say enough good about this hospital. The only complaint mother has is the food. She says the food is the worst she has ever had. But overall if you have a loved on that you want to have excellent care go to this hospital!
9 years ago (21-08-2017)
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