Safe and Sound Electric LLC

Reviews, get directions and contact details for Safe and Sound Electric LLC

About

On time and professional electricians serving the lower Fairfield County, Connecticut area. We specialize in electrical repairs of residential homes.

Story

At Safe and Sound Electric LLC, we are dedicated to providing quality electrical repairs and complete customer satisfaction to our residential clients in lower Fairfield County. From emergency electrical service through residential generator installations, our well-trained electricians are skilled in a variety of repairs and installations.

Address: 1273 E Putnam Ave #651, Riverside, CT 06878, USA

Phone: (203) 536-0021

Website

State: Connecticut

City: Greenwich

Zip Code: 06878

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

The electrician was on time and listened while I described the work I wanted done.  He had a booklet that showed pricing for various work, which I found remarkable and helpful.  The work ended up being less involved and they were able to charge me less.  All in all I have never had an experience like that with any service provider, ever.  I would hire them again in an instant.

 9 years ago (25-09-2017)

The Safe and Sound Electric team are responsive, attentive, and trustworthy.  I have recommended them to my family and friends.  They have never disappointed.  Thank you!

 9 years ago (12-10-2017)

My problem was a hanging pendant fixture in which the bulb was flickering on and off when hot.  This was a small issue.  Safe and Sound was prompt to arrive - unlike most electricians.  They charged me $69.00 just to walk in the door - but I knew that beforehand.  However, I was told that it would cost me $280.00 simply to diagnose the problem.  Just for a diagnosis.  Then I'd be informed of the cost to repair.  This was completely out of line and I did not go further.  I'll replace the fixture and save money.  Too expensive to start - with an unknown factor built in.  Last time I call this outfit.

 9 years ago (06-05-2017)

Totally unfair pricing -- it's $69 for an electrician to come out but not do anything. I don't know how to turn my outside lights on -- the minimum to diagnose the reason (even if it was just a switch I couldn't find) was $250. They don't tell you about that when you set up the appointment. The electrician was a nice guy, but the pricing makes it a waste of time and money.

To update the above rating (which was originally 1-star), the owner called me very concerned that I was unhappy with the service. He said he would make sure the people who answer calls provide full pricing information. I suggested that he review how he charges (in my case $69 for the electrician to come out, and $250 for any diagnostic work regardless of how much time spent). I suggested a flat $150 charge to visit and perform up to 30-60 minutes of diagnostics work would be much more appropriate. Good that he cares about his customer experience, I imagine the electricians do a good job. But make sure you know the pricing before hand.

 10 years ago (26-10-2016)

I called and left a message that I needed help with an urgent question. John responded very quickly. He assessed the situation that same day,  explained the issue in layman's terms, and was honest about the fact that we wouldn't need a repair after all! I appreciated his honesty, high level of expertise and responsiveness. It's very rare to find all those qualities in one package, but I did and highly recommend Safe and Sound electric to anyone.

 10 years ago (21-05-2016)

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