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Safe Site Storage-Clearfield

  1. Utah

Reviews, get directions and contact details for Safe Site Storage-Clearfield

Safe Site Storage-Clearfield
Address: 640 W 1700 S, Clearfield, UT 84015, USA
Phone: (801) 544-4711
State: Utah
Zip Code: 84015


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Reviews
In late June of 2017, I rented a storage unit at the Safe Site location on Antelope Dr. in Clearfield. Safe Site insisted that their padlocks be on their units at all times, and the renters are given a key. Several weeks after renting the unit, I went there to get some items out to sell. The key did not work in the lock. The key turned, but the lock did not release from the pins that were built into a steel wall plate. I notified them of this issue on 3 different occasions. They assured me that they would “look into it.” They didn’t. Several weeks later, when I stopped by the unit to see if they had fixed the problem, the entire steel plate was lying on the ground, and our unit was completely unsecured. Additionally, there was a large hole under the fence opposite our unit that anyone could crawl through. When I asked if there were security cameras, so that we could see if anyone had accessed the unit, they informed me that they “didn’t have any.” I noticed, during that trip, that the owner and another worker were replacing rusted-out lock plates like mine… so today when I called them to get a key so I could (finally) get my stuff and move it to a reputable storage company, they demanded 2 months’ rent… for the time that a) I didn’t have access at all, and b) it was completely unsecured. When I told them that they had no right to charge me when I didn’t have access to my stuff (through no fault of my own), they literally laughed at me, told me to “read my contract,” and said “We stored it whether you had access or not, so you owe us.” When I asked for a street address for legal service, they refused, laughed again, and said, “That’s YOUR problem.”
9 years ago (25-07-2017)
HORRIBLE PLACE FOR STORAGE!!!!! VERY unprofessional. HUGE liars. I will take my business else where. So glad I didn't waste my money on them.
9 years ago (15-09-2017)
They require a mailed notice of termination, which I included with my last check. They claimed they never received it and then threatened to send me to collections. They are not onsite and don't return phone calls. I would recommend sending a certified letter when you terminate.
10 years ago (19-04-2017)
My wife had an appointment to go look at a unit with Nick, but he called her 10 minutes before the appointment time, and told her he can't make it. Mind you she was already there waiting. Waste of time, but glad it happened now before we decided to do business with them.
9 years ago (14-09-2017)
Not the fanciest and no onsite staff. Gatex access, security lights, and about half the price of area comepetitors
10 years ago (07-03-2017)
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