Saltenberger Heating-Plumbing

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Address: 213 E Commercial Ave, Anaconda, MT 59711, USA

Phone: (406) 563-3088

State: Montana

Zip Code: 59711

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Reviews

This has to be one of the worst experiences in my life hiring a professional to do some work for me.  It should of clued me in when it was so hard to get them to come out to look at my project to be sure it would work.  Swapping out one natural gas fireplace for another.  They said it could be done and then it again it took a lot of phone calls to get them to start the project.  Each call, the lady would request my phone number even though I have given it to them numerous times. And then saying, we will call you back tomorrow.  So finally on January 30th, they came out to do the work.  Naturally, it was a little more work then what the original estimator had thought.  Two guys work during the day, they needed to order some more chimney parts and I had to order some more parts as well.  I got my parts in and called them on February 25th.  Once again the lady said, what is your number, we will call you back.  So once again I gave it to her. 1 week later, nothing.  2 weeks later, nothing.  1 month later, still nothing.  And 2 months, later nothing!  Can you believe that??  Then someone finally called.  This is after I had some other work done and I old that guy he could have the job.  So I told the guy that called that this is the worst case of customer service I have ever been involved with.  He said I tried to call you before this, and I said, no you didn't.  I was waiting for the call!  I said I hired someone else and I would never use them for anything.  Then boom, a few days later I received a bill for $1129.  For a project, they did not finish especially in a timely manner.  Called and had to leave a message saying there is no way I am paying that amount for something they didn't finish.   Have not heard back.  Looking at the bill, the two techs had the same hourly rate, even though one was obviously in training.  Terrible and I would suggest you go elsewhere!

 12 years ago (05-05-2015)

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