Samuels Diamonds

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Address: 2441 Foothill Blvd #1120, Rock Springs, WY 82901, USA

Phone: (307) 382-5373

Website

State: Wyoming

City: Rock Springs

Zip Code: 82901

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

I love this store and these people. We have purchased multiple pieces from them over the last 3 years. The store manager, Justin, has the best customer service and the friendliest team of sales people. Helpful, honest, friendly. 

 9 years ago (16-12-2016)

Absolutely horrible experience. I wish I could give zero stars. I have bought 2 necklaces and one ring between sept 2016 and Oct 2016. Within 2 weeks the chain on my 1st necklace broke, few weeks after buy my 2nd necklace, that chain broke. I bought a very nice citrine ring and had it sized, upon coming back, it broke down the middle of the ring after 1 week. I took it back to them and since I bought the warranty on ALL my jewelry from them (thank God), they sent it back for repair. After a few weeks of wearing my ring once it came back, it then broke AGAIN. This time in 2 spots, one on either side of the stones. Please understand that I tried to give them the benefit of the doubt on the chains, but the ring is another story. I took it in AGAIN to have it fixed and hopefully it will be back before Christmas. I am very upset at not only the quality of their jewelry but also the goldsmith that is badly attempting to fix these mistakes. This is unacceptable being as I work in administration and there is no misuse on my jewelry. This is the ONLY time I have ever experienced this, I have jewelry that I have had for 10+ years with no problem.

 9 years ago (08-12-2016)

Cathy Justice was the nicest person and very helpful

 8 years ago (24-07-2017)

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