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Reviews, get directions and contact details for Samuels Jewelers

Samuels Jewelers

Story

When it comes to purchasing engagement, wedding or fine jewelry, an experienced jeweler is a must. When you shop with us, an experienced jeweler is exactly what you get.  Our jewelers have helped millions create their perfect moment by selecting or creating the perfect piece at an exceptional price for over 120 years.

Address: 3500 Mccann Rd Ste L8, Longview, TX 75605, USA
Phone: (903) 758-4955
State: Texas
City: Longview
Zip Code: 75605


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Reviews
Cheri was very attentive to my wishes on a new wedding ring. Wonderful customer service and her manager Andre went out of his way to help with my sale! Would recommend her for a great experience with jewelry!!
10 years ago (11-11-2017)
After purchasing my husband's wedding band through Zales, we needed it to be resized. Because I didn't buy the lifetime warranty, the store's only option was to have us buy a whole new ring. We went to Samuels Jewelers and Andre' Pickens in the Longview Texas Mall told us about a resizing warranty that the ring's manufacturer had that Zales should have told us about. Thank you Andre' for being honest and trustworthy. The employee's at the Samuels at the Longview mall are looking out for their customers. We will never shop at Zales again and all of our future jewelry purchases will be through Samuels and other affiliated jewelers. If you need an honest opinion, good laugh, and great deal on jewelry, go see Andre' at the Longview Mall.
10 years ago (06-01-2018)
Staff here love to sale the jeweler and are quick to serve you.
10 years ago (31-01-2018)
Horrible experience. Sent my ring off to be fixed came back to pick up and was in horrible shape. Ring was completely bent I don't even know how it passed inspection. Was welded back on after the top of my ring came off!!! Do not do business with them! Completely rude and horrible customer service!!
12 years ago (19-12-2015)
Samuels Jewelers in the Longview Mall LOST my wedding ring. I took it in to the store and dealt with the store manager Andre, and somehow it was LOST. They never called to tell me, instead they were trying to order a new one and me never know. Not until I contacted corporate did they tell me it was lost!!! Now it being a month of no wedding ring they told me they could just order me a new one and nothing more. UMMM YOU LOST MY WEDDING RING I DONT EVEN GET ANYTHING!!!!!!!! DO NOT TRUST THESE PEOPLE WITH ANY OF YOUR JEWELRY NEEDS
13 years ago (07-11-2014)
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