San Rafael Self Storage

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Address: 675 Andersen Dr, San Rafael, CA 94901, USA

Phone: (415) 453-2200

Website

State: California

Zip Code: 94901

Reviews

Clean, safe and modern facility with good security. Easy to do business with and they are very accommodating and customer oriented.

Front desk manager Ryan Swisher is very helpful and knowledgeable and has great customer service skills.

There are front desk personnel on site Monday through Friday and this is very helpful.

 9 years ago (12-09-2017)

Current customer here. I visited during business hours and needed help getting into the facility. A sign in the office window indicated that the office staff would be back at 2:00 pm. At 2:45, Ryan finally rolled up and seemed incredibly irritated to find us there. He was condescending and unhelpful, refused to apologize for a long absence during business hours, and didn't understand that his behavior was utterly inappropriate. I visited with family and was embarrassed to have them witness the poor treatment I experienced. The facility itself is nice, but the service was some of the worst I've ever experienced. Decent facility is not worth the awful staff. Find another, more reliable, spot for self storage.

 9 years ago (28-07-2017)

I've been storing stuff around the bay are since college and San Rafael Self Storage has been the BEST experience I've ever had. Between Ryan and Steve, the staff is really friendly and the facilities are immaculate. These guys truly set a new standard for storage!

 9 years ago (28-07-2017)

The manager Ryan was extremely helpful and went out of his way to make sure everything as easy as possible. The storage area is very clean and secure.
I highly recommend this storage facility!

 9 years ago (07-08-2017)

Nice, clean, and secure facility.  Easily accessible.  Great staff to work with..Ryan was very helpful with both our move in and out.  Would use this facility again.

 9 years ago (03-08-2017)

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San Rafael Self Storage

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