Sarku Japan

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"Featuring made-to-order teriyaki and sushi, Sarku Japan is the largest and most successful Japanese Quick Service Restaurant QSR operator in the United States. We delight over 20 million customers annually at more than 200 locations nationwide."

Address: Towson Town Ctr 825 Dulaney Valley Rd, Space 3310, Towson 21204, MD, US

Phone: (410) 321-6039

State: MD

City: Towson

Zip Code: 21204

Opening Hours

Monday: 10:00-21:00
Tuesday: 10:00-21:00
Wednesday: 10:00-21:00
Thursday: 10:00-21:00
Friday: 10:00-21:00
Saturday: 10:00-21:00
Sunday: 12:00-18:00

Update Info

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Reviews

HORRIBLE! I stood at the register for 5 minutes with multiple employees behind the counter and no one even acknowledged me.  When the cashier finally came out, he had an attitude and said something smart to the customer waiting behind me.  The prices are ridiculous for the little bit of food they give. I remember years back when they used to give good portions but they keep making them smaller and smaller.  They have gone wayyy downhill.  Then after somebody finally took my order, I had to wait AGAIN for somebody to make my food after my empty box had been sitting on the counter untouched for several minutes.  Then when I asked for the extra portion of meat I paid for, the cook had to go back and ask the cashier if I really paid for it, like he didn't believe me. Horrible customer service, rude employees, small portions... yeah I can do without it.  I am NEVER COMING BACK HERE ever again. I'll just go to Quickway out in Parkville, they give more food for the same price and their food tastes better.

Cool spot! Looking for a quick meal, this may not be for you. You'll get your food quick but it may take you 2 seatings to finish the box. I gave it a 3 because its not much variety here and nothing about this place stands out except its not American food. Its good food, just not food that makes you feel like you cant get this anywhere else.

Do not patronize this place at all. Prices are unreasonably high for the little bit of rice and teriyaki chicken that will be provided. The employees are extremely rude and disgusting except for the young lady who is a cashier. Often have gotten I'll from eating here as well.

Don't ever leave Towson Mall without getting you some!!

I highly recommend Teriyaki Beef and Shrimp with Fried Rice. It is so delicious. Long line sometimes but fast service.

Staff was cordial and nice. Line was long but moved fast. Good about giving extra sauce. Wish they would provide better plastic ware. Forks were very flimsy.

Excellent food, portions and service. Five stars!

Use to be great years ago for sushi. Not anymore. Go somewhere else for sushi. Its terrible now. They gave me stale shrimp tempura, it looked like mush, the California rolls had a stale taste to it and fell apart to the touch. And not to mention that they forgot to give me my order. When I reminded them of it the man slung it to me as if I did something wrong to him. I had 3 orders and asked if I could have 6 packs of soy sauce. He told me no, I could only have 4. Really? I'd give a 0 if that was an option.

The last time I was this disappointed with sushi I had food poisoning, and that still might have been better.Dine in: YesTakeout: YesDelivery: YesCurbside pickup: No

rude front  include  cashier and  grill .  they  argiing with customer without consideration .loughing  at  customer and   bad behaviours . i will never stop by again .   bad experiencr happen jul 26 2022

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