Scient Federal Credit Union

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About

Official Facebook page of Scient Federal Credit Union. Equal Housing Lender. Federally insured by NCUA.

Story

Scient Federal Credit Union is a member-owned, federally insured credit union that has been serving the needs of life science professionals and their families since 1968. Built upon the philosophy of “people helping people,” Scient works to improve the quality of our members’ lives by providing tailored products and services to make their financial dreams a reality.

No one knows more or cares more about the lifelong financial hopes and needs of people with life science careers than us. Founded by Pfizer colleagues in 1968, our Board of Directors is comprised of current and former Pfizer colleagues. At Scient, we know that financial services are personal, emotional, and challenging topics. We are professional problem solvers who will work to understand your goals and help you create customized financial solutions to achieve them. No other financial institution is as attuned to the changing economics of science-based businesses and the impact those changes have on you.

Mission

We provide our Life Sciences members and partners with the highest quality financial services, growing value through the use of the latest technology while maintaining financial stability.

Products

Checking, savings, mortgages, equity lines & loans, Visa credit cards, auto loans, money market accounts, investment services, financial education, mobile banking, free online bill pay, online banking and more.

Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA www.finra.org /SIPC www.sipc.org ) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. The credit union has contracted with CFS to make non-deposit investment products and services available to credit union members.
Investment representatives at Scient Credit Union are licensed to transact securities business in CT. For more information concerning CFS or its representative(s) associated with this site, please review FINRA Broker Check by accessing the following link and typing in the firm / representative information in the search field. http://brokercheck.finra.org/Search/Search.aspx

Address: 60 Colver Ave, Groton, CT 06340, USA

Phone: (877) 860-6928

Website

gro.ucftneics@gnitekram

State: Connecticut

Zip Code: 06340

Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

The tellers are friendly and a great group to deal with. The mortgage department not so much which is why the 1 star. Our mortgage with Scient and on the few times I have called with questions they have yet to answer the phone. I currently am waiting for a call I placed 12/1 at 8:45 AM  to be returned regarding my escrow balance.  
A few years ago , 2014-2015? I received a notice from the IRS I was being audited for claiming mortgage interest deductions that I did not make. I called Scient  and after several attempts I finally spoke to a rep who assured me Scient does not screw up, it had to be the IRS and they would send me copies of the interest form for ME to mail to the IRS which I did. When the truth came out that oops we (Scient) didn't send them out but we will do it . No apologies. On hind sight I should have filed a complaint or sued Scient for the stress they caused my wife and I and leaving it on ME to straighten it out with the IRS after many calls. At least the IRS answers their phone.

 7 years ago (02-12-2017)

I do not  write  reviews, but in balance I must  say I have  had no complaints about  Scient  and before that  Ledge light...I have  used them  for  car loans, equity  loans, line of  credit , mortgages, refinancing  banking,  savings, checking..and  yes  even  cashing in the proverbial extra change before  going on vacation.. they know  me/ my family  they are  friendly, courteous. Even  when  we  had an  issue, they  were  quick to resolve it.  Based on my experience they a re  entitled to the  highest  accolades

 8 years ago (06-02-2017)

Got my car loan from them when nobody else would be flexible with terms. Good service and great people! Glad I did business with them!

 8 years ago (22-02-2017)

I bought 2 vehicles using SFCU as the lending institution. The rates were competitive and everything was good until they sold the loans to Charter Oak within a year which really annoyed me. Then I started getting letters about a checking account that was incurring "fees" that I never asked for that was probably buried in the fine print of the auto loan paperwork. 

If you are going to use Scient for auto loans, make sure you have an open and active account. Apparently, they will be less likely to dump your loans which impacts your credit score and is a major inconvenience. If you have Navy Fed or another lending institution that you are already happy with, stick with them even if Scient offers a slightly better rate. 

 10 years ago (27-02-2015)

Horrible! Teller told me i could skip a payment on my truck loan. Than i get a letter saying my payments late. Than another woman on the phone told me not to worry just a glich. Than i get another letter saying iam still late. Now they wont accept any blame. Tell me i skipped to many. It took three weeks for them to figure out. Now i show a late payment. Trying to buy a house totally screwed me. Offered no help to resolve issues. 

 10 years ago (24-12-2015)

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