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Reviews, get directions and contact details for Scott Lake Veterinary Center

Scott Lake Veterinary Center

About

Excellent customer service - Superior medical care including in-house CT Scan, Endoscope, & Ultrasound

Story

Our Golden Rule
We know your pet is a member of your family. We will treat you and your pet as we would wish to be treated. We will provide you with kind, courteous, informative care for your pet. ALL members of our hospital staff will treat you and your pet with respect and kindness at all times.

Address: 1425, 14449 S Hwy 13 Front Rd, Prior Lake, MN 55372, USA
Phone: (952) 447-4171
moc.tevekalttocs@naicinhcet
State: Minnesota
City: Prior Lake
Zip Code: 55372


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed


related searches: Scott vet Clinic, Richfield Pet Clinic, River Valley pet Clinic, Value Pet Care, Prior Lake Hospital, Savage vet Clinic, Chaska vet, Gentle Vet Clinic
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Reviews
Doctors nice, but techs do not know what they’re doing. My dog is completely scared of the vet after being left there for a surgery. Ask prices of everything offered because your bill will be padded. Re-check fee is only five dollars less than an actual visit – rip off! If you have a complaint, they will not get back to you – lousy customer service.
7 years ago (24-05-2018)
I had been bringing my dachshund, Griffin, to Scott Lake for years. When his pain became too much, we made the hardest choice as pet owners to let him go in peace. We filled out the paperwork and paid our bill. We opted to pay extra to have our boy cremated separately, so that we could keep his ashes in his memory. Weeks went by with no communication from Scott Lake. After several phone calls, they told us that we had to make an appointment to pick his ashes up. When we went to pick them up, we were informed that since we opted not to purchase an urn for his ashes, that they were DISPOSED OF. They disposed our beloved dog's ashes because we didn't buy an urn. Forget the fact that we paid the extra $100 dollars to have him cremated separately! I can't even express my feelings. Hurt, anger, frustration, sadness... this is unforgivable. I really liked Scott Lake before this. I sent my friends there. I recommended this place to random strangers looking for recommendations. This is not ok. There is no fixing this. We were reimbursed for our office visit on that horrible day, but that doesn't make this right. How could something like this even happen? I wrote this same review on their Facebook page, and they promptly deleted it. Please take that into consideration as well when you're looking for a vet for your animals. The end of life is just as precious as the end, and Scott Lake has destroyed part of our memory of our sweet Griffin.
7 years ago (15-05-2018)
My dog is my child. And not all vets recognize this nor treat them like family. (Cough, looking at you Banfield, cough) But Scott Vet is quite the opposite. The two owners are local to the city, been around for years AND give your pet the most loving treatment. I'm a hands on gal and they walked me through every step, talking it out and helping guide me in making the best decision possible for Buttons, my maltipoo. They have you all the facts, they are down to earth, speak layman's and aren't in the business for the wrong reasons. They are compassionate AND passionate.
7 years ago (17-04-2018)
Great place and great staff! Took my dog here after he visiting another vet and received bad service and Scott Lake fit me into there schedule, gave my dog the proper care he needed and explained everything to me. The other vet I went to wanted to pull my dog's tooth without an xray so thanks Scott Lake for saving my dog a lot of pain and his tooth!
7 years ago (25-04-2018)
We are so thankful for SLVC! Our Boxer got sick the night before vacation, they took great care of Sid and nursed her back to health! We received calls on her progress as well! I would recommend to everyone! Thank you to the kind staff and the thorough Vets, we sure appreciate all you have done for our Sidney!
7 years ago (29-03-2018)
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