Scott Peterson Motors of Sturgis

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Address: 1 Ford Place, Sturgis, SD 57785, USA

Phone: (605) 347-3662

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State: South Dakota

Zip Code: 57785

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Reviews

I’m new  to the area so when I looked for a dealer to take care of my car I went to the one in my town. That worked fine for oil changes and recall work but when my car suddenly acted up things were different. I called right away and explained the problem. I was told that they only work by appointment and I could drop it off the next Monday (they don't do weekends) and leave it, they would work it in when they could. It might be a week... So I would have to rent a car for up to a week!
I talked to a friend who told me he never goes to dealers in our town always takes his to Spearfish , this opened a new door for me and I started looking out of town. I found Scott Peterson Ford in Sturgis. I called and talked with the nicest man. I made an appointment for my next day off. The man told me if I get worried about driving the car or have any problem to call him right away and he will get me in and he has a loaner car for me if needed. Oh my goodness what a difference.
Today was my appointment and you know it the car has acted fine every since that day but I went anyway and told them what happened and that it hasn’t done it again since. They had it 1 hour while I waited in their waiting room. Upon entering I was told to help myself to snacks, they had variety bottled water, juice for the kids, soda, coffee, some food, too. 
Very nice people focused on customer satisfaction. When my car was done they found nothing. It could have been a computer glitch who knows. My charge was $0 for a hours work. 
I really appreciate the small town comfy feel; the excellent attitudes by all and the quick service. I will gladly drive to another town for this type of experience.
I’ve found my new dealership and I invite you to go and get yourself some good service. Highly Recommended.

      
      
      
 8 years ago (03-07-2017)

Excellent Service and customer care.  Their service center fit us in when rapid city told us to come back in 3 weeks.  Being on a family vacation and only in the area for a week we called Scott Peterson Ford and their team fit us in and provided a courtesy car so the family never missed a beat on the vacation.  Thank you for the service.  Thank you for understanding our situation.  Thank for fixing us.

 8 years ago (04-08-2017)

Very nice group of people, but their service department screws something up almost every time.  Finally had to stop going there for service.  Won't buy a car from a dealership I can't trust to service the vehicle.

 8 years ago (03-08-2017)

Friendly  fast and almost fun. On vacation my car had some warranty work done with the dog park and treats nice waiting room plus did the work right

 8 years ago (08-08-2017)

Paul in service and Wayne the mechanic saved our trip during bike rally. Excellent service. Thanks guys

 8 years ago (12-08-2017)

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Scott Peterson Motors of Sturgis

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