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Reviews, get directions and contact details for Scripps Memorial Hospital Encinitas

Story

Scripps Memorial Hospital Encinitas provides expert specialty and emergency care in state-of-the-art facilities. Our specialty programs and services include North County’s first Primary Stroke Center, a regionally recognized brain injury program, state-of-the-art imaging center, 24-hour emergency care and the county’s first baby-friendly birth pavilion.

Address: 354 Santa Fe Dr, Encinitas, CA 92024, USA
Phone: (760) 633-6501
State: California
Zip Code: 92024


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Reviews
I cannot say enough good things about the staff at this hospital. I was there for three days for kidney stone surgery and the nurses could not have been kinder or more helpful in my recovery. I have so much admiration for the job they did. I drove two hours from my home to have this surgery due to schedule conflicts near me and I really feel I got the best care possible at this hospital. Thank you so much to Jennier, Marilin, Amanda and Taylor. You are all amazing!! The doctors were great to, but obviously its the nurses that had the burden to care for me for the three days. If I ever need to go back I would not hesitate at all. I wish I could give more than 5 stars.
8 years ago (23-09-2017)
I'd advise not to go here. My experience involved sub-par care and deceptive billing. During my stay I was seen by resident students only, never an actual doctor with any sort of experience beyond medical school. The doctor never showed up in person. For this, I was charged thousands of dollars on top of my insurance for a roughly 12-hour stay that should have been half that, thanks to a discharge process that took the better part of 6 hours. Billing was "inaccurate" at best. It took me the better part of a full year to actually receive an itemized bill, despite multiple requests. In the meantime, the Scripps billing team had a fun game to play: Just pay the bill in-full NOW (without review), and we'll give you a 25% discount! Outright shady. After the eventual receipt of the itemized bill, the billing WAS inaccurate and had to be resubmitted. Over the past year, and prior to this online review, I've tried to work with numerous real people at Scripps to try settle this, but they're not willing to communicate or play ball in any meaningful way. Billing won't even return phone calls. Now that you know what to expect, drive to Sharp or Tri-City if possible.
8 years ago (30-08-2017)
Don't trust anything your bill says!! Thoroughly review it before paying. I was sent a bill that showed my insurance adjustment, but they didn't subtract it from the total charges. The next month they sent me a bill and they ADDED the insurance adjustment to the total, instead of substracting. The staff in billing services are not helpful. Despite explaining my coordination of benefits between my 2 insurance plans, they have continually billed them incorrectly. I've been trying to sort out this bill for a year and a half. Very disappointing.
8 years ago (06-09-2017)
I accidentally called this hospital instead of the my doctors office and the woman who answered the phone was very rude, sassy, and immature. It was an honest mistake and anyone working at a hosptal should have a much better attitude and treat people like people. Not dogs.
8 years ago (16-10-2017)
From the RN's to the anesthesiologist, amazing providers and successful surgery. I came 2 hours early, and they got me in to a bed right away and provided fluids and comfort, until surgery, and then continued that into the OR. Everybody was so sweet and caring, I've never had such a good experience before. I will be switching my care to Scripps in Encinitas. Thank you so much for going above and beyond.
8 years ago (22-07-2017)
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