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Sears Hometown Store

  1. Oklahoma
  2. Elk City Home Goods Store

Reviews, get directions and contact details for Sears Hometown Store

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"Come visit your Local store today!"

Story

Sears Hometown Store in Elk City, OK is the local destination for all your appliance, home goods including vacuums, hardware, and electronic needs, as well as a great selection of lawn & garden products including tractors, snow-blowers and mowers. Sears Hometown Store also offers a great selection of kitchen appliances including ovens, stoves, ranges, dishwashers and microwaves.

Address: 2821 W 3rd St, Elk City, OK 73648, USA
Phone: (580) 225-2131
State: Oklahoma
Zip Code: 73648


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Reviews
Horrible service and hateful staff. We walked in and were not greeted by staff. After looking at refrigerators for about 10 min or so we were still never greeted, so I walked up to the only person in the store. She was sitting at a group of computers, with whom I assume were her children, wearing blue jeans and a plain gray T shirt and did not have a name tag. So I asked her if she worked there, as I didn't know for sure since she hadn't acknowledged our existence. Apparently she took offense to this and proceeded to help us as little as possible and answer with short snaps. My spouse finally commented to me on her rudeness after we were heading to the counter to con't with our purchase, despite the lack of sales assistance, and she asked if he had something to say, so I replied that he was just commenting on your rudeness. She proceeded to tell us we can shop elsewhere, which we now are.
9 years ago (25-01-2017)
My husband and 2 of our children all went along with me to purchase the range we had been eye-balling for a few weeks. It was the 4th of July sale week and not only did we get a better range for about the same amount of money (than the one we had been looking at)...but our son walked out with a mini-fridge/freezer, and we now have a matching refrigerator on layaway. I don't know why anyone would lease, when Sears has Layaway for $.01. Yes, a penny. The employees were helpful, friendly, and made our time there fun. JT was our salesperson and she was Fantastic! Thank you Sears Hometown, my 1st time buying brand new Kitchen appliances and it wasn't a headache! :-)
9 years ago (05-07-2016)
don't do the why not lease it plan, Ur better off just buying the stuff when u have the money for it, the why not lease it people are rude and love to pull random amounts of money out of my bank acct. and the interest is very high and they will hang up on you when you try to contact them. Sears needs to get away from why not lease it.
9 years ago (03-04-2016)
Bought a Maytag range in Aug 2014. It blew the mother board and oven/cleaning feature dies. Scheduled a warranty repair. Well, the repair guy is out of Amarillo Tx and only shows once a week. So, it was a week before he showed. Another week before he returned with the new board, and it's the wrong board. Seems that SEARS, when they input my new range info on their computer, put the info from my OLD range in, and tada...another week...and the REAL part for the RIGHT stove doesn't come in. Another week goes by, and finally the repair guy has the right part, and my oven is fixed. FOUR stinking lousy weeks to have the WONDERFUL Sears company fix my stove. About half way through this prime example of GREAT customer service, I blew my top at the store, because the people at the Elk City store...really don't give a crap about servicing their products or helping the customer after the sale. In response to my complaints about their poor service, one of their "better" employees stated..."Hey, I didn't break your stove". And the owner, she was there, pretty much ignored the problem. And the regional big wig that I called? According to the store owner, he got pissed off and said something along the lines of...owner's quote...'Don't give my number to these people, I'm tired of talking to them". Sears, and especially the Elk City Sears store, is definitely ON my "don't ever shop there list". Should have put them on that list LONG before I spent several thousand dollars there over the last few years
10 years ago (04-09-2015)
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