Sears Hometown Store

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About

"Come visit your Local store today!"

Story

Sears Hometown Store in Laramie, WY is the local destination for all your appliance, home goods including vacuums, hardware, and electronic needs, as well as a great selection of lawn & garden products including tractors, snow-blowers and mowers. Sears Hometown Store also offers a great selection of kitchen appliances including ovens, stoves, ranges, dishwashers and microwaves.

Address: 411 S 2nd St, Laramie, WY 82070, USA

Phone: (307) 742-9303

Website

State: Wyoming

City: Laramie

Zip Code: 82070

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 4:00 PM

Update Info

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Reviews

Really enjoy this store. Not only is the service impeccable and helpful, the layout of the store is easy to navigate and intuitive. Prices seem to be pretty competitive during sales also.

 7 years ago (06-03-2018)

Cody was extremely helpful, stayed after hours with us and honored a mislabeled item. Great selection. Will definitely shop here again!

 7 years ago (11-03-2018)

I always try to buy locally, no matter where I've lived and this Sears is no exception.   My experiences have been much better in the past and the other reviews mentioning a management change is, I assume, the reason.   The main problem I have is the customer service.   With ecommerce being fairly common, the best weapon for a business like this is excellent customer service, beginning with a staff that knows something about the products they sell.   This requires work but would definitely pay off.   My more recent experiences, unfortunately with younger staff, have been that it's up to me to figure out the difference between models or any history regarding what would work well.   Having the staff read the blurb from the website regarding the appliance has been no help because I've already researched a lot more than that.   My best advice is go to the local Ace Hardware store and experience what knowledgeable help feels like.   If they don't know the answer, they find someone who does.   Adding additional information, as in ratings Consumer Reports or similar sites. could greatly help the customer make decisions.   Having the customer not feel he/she is disturbing the sales associate by asking a question would be a great improvement.  Basically customer service definitely needs to be focused on.

 8 years ago (07-08-2017)

worst customer service I've ever dealt with in my life, and I'm normally never one to complain.

 8 years ago (21-12-2017)

Two less than positive experiences.  There probably won't be three, even though I feel strongly about shopping locally.

 8 years ago (05-09-2017)

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