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Reviews, get directions and contact details for Sears

Sears

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Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 100 Newmarket Fair Mall, Newport News, VA 23605, USA
Phone: (757) 825-3100
State: Virginia
Zip Code: 23605


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Reviews
Very nice store. They have updated it recently and looks really nice. I would have given it another star but it's in a poor location and not around anything else.
8 years ago (05-03-2017)
Not to happy with this place . i purchased a pressure washer and it. Last me 1 day. I tryed taking it back and 2 employees didnt want to assit me. 1 actually told me i was using the pressure washer wrong... Mmmm the exhaust had broken off. If you actually look at the reviews this item seems to have that issues . anyways. They replaced it and same thing. Now im on my 3rd one and the issue happened again. I called the store and no one ever answers. My wife went up there and they told her we need to pay fpr the repairs. We paid for 3 years warranty on it. This place is so horrible i will never ever shop at sears again. Go to homedepot
8 years ago (01-04-2017)
I bought an expensive mattress and foundation about two weeks ago. I had to call and reschedule delivery because it was initially at a time that worked best for them. Rescheduled, and the day of the delivery they were late. I paid for the haul away service and was told they couldn't take the old items because their truck was too full. I've left numerous surveys/comments requesting a manager to call me. Three weeks later and no call. Not impressed with this business, I'd recommend you drive past this one.
9 years ago (30-10-2016)
I went to exchange a Craftsman screwdriver but they didn't have the same one, so I was told to check back on Thursday when their delivery truck would be in and maybe it would be on the truck.
8 years ago (14-06-2017)
If you order online and pick up at this location they are really quick. Half of the workers seem very knowledgeable. Good source for craftsman tools.
9 years ago (02-11-2016)
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