Sears

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About

Sears Fun Family Rocks!

Address: 3655 SW 22nd St, Coral Gables, FL 33145, USA

Phone: (305) 460-3400

Website

State: Florida

Zip Code: 33145

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Reviews

I will never use Sears for anything again. They are so unprofessional and they do not deliver what they offer.  They sold me a service plan for all appliances in my house . They were  very quick to sell this policy but I had to wait four weeks for them and still after four weeks, they had the nerve to tell  me they had no appointment set for service. All they could say was oh we apologize but it will be next week when the repair man will be there. Of course I was livid because four weeks is just too much time for a family to be without a refrigerator.  That's when  I decided to hire another company who came out the same day to accommodate our request for service. I was very happy with this company. But I will never again contact Sears for anything. So BEWARE of Sears they do not deliver what they promise.

 8 years ago (21-06-2017)

Don't buy the warranties at Sears ! Its a total rip off !! When you need to replace an appliance or TV, Sears does NOT assist its customers after pushing down your throat to buy the warranties. Then the Manufactures give the run around and you spend weeks going back and forth between Sears who just wash their hands saying that they have nothing to do with the replacement unless they get a mystery number from the manufacturer. Then they have the audacity to tell you to pick it at Sears!! They won't even deliver. If thats is the case you are way better off saving from buying the warranty and paying for the replacement yourself not to go through the agony of dealing with Sears. Better yet, don't buy from Sears and hopefully they will disappear. Best Buy all the way.

 8 years ago (18-04-2017)

Worse place to get your car fix. Came to replace a tire and waited over 4 hours. Service is horrible. Dont waste your time. Go somewhere else.

 8 years ago (02-05-2017)

When taking my car to get windshield wipers installed i was greeted by JC in the express lane. When pulling up he asked me to open my hood and began to rummage under my hood. He apparently checked my battery and determined that it was extremely weak and began to educate me on how a battery works and what could hinder its performance. Although I initially was only there to buy and have wipers installed I was very grateful that JC was able to help me. I felt very assured and not pressured as I was offered different options to resolve my problem and felt confident that quality work was being performed. This was my first visit to Sears and although I wouldn't want to go back because that would mean there would have to be something wrong with my car, I defiantly would consider this my first choice for car troubles. Negatives: on the expensive side, Pros: fast and painless.

 9 years ago (08-10-2016)

I can't believe how much this store has changed. It used to be one of the best places. I live close by and I used to come here all the time for tools and appliances. Recently the customer service standards have dropped to unacceptable levels. Last time I came here a group of employees were sitting on the other side of the showroom and one of them "greeted me" by screaming the Spanish equivalent of "wassup buddy" from across the room. Apparently he didn't want to get up and walk close to the customers, so he yells at them and expects them to yell back. What kind of manners are that? 

 9 years ago (05-10-2016)

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