Sears

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About

Sears, Roebuck offers its wide range of home merchandise, apparel and automotive products and services.

Address: 2415 Sagamore Pkwy S, Lafayette, IN 47905, USA

Phone: (765) 449-7700

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State: Indiana

Zip Code: 47905

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Reviews

I'm not sure how to feel about this store. On one hand i can usually get pretty good deals on tools for my husband, on the other its like walking into a ghost town when you go in. Hard to find help and when you do it's hit or miss on weather they can help you.

 9 years ago (16-09-2017)

Staff is incredibly rude. You should be a little nicer for a store that barely see any customers.

 9 years ago (01-10-2017)

sales associate for hardware and patio furniture section.  Waited 25+ minutes to have a question answered

years ago (08-06-2017)

Ordered appliances for our complete kitchen remodel in March of 2016 - Delivery scheduled for August 3rd. 

On August 1st I get an automated call asking me to call regarding a delay with my order. I am told that my dishwasher will not be available until August 5th so we reschedule delivery for that one item to August 5th.

On August 2nd I get another automated call asking me to call regading a delay with my order. I am told that my dishwasher will not be available until August 6th - they reschedule for delivery on August 6th. 

--I am tired of automated calls.
--I am tired of returning calls and waiting to speak to someone 
--I am tired of having someone who speaks very poor english answer the call
--I am tired of trying to reach the local store and being given the runaround by the computerized operator
--Sears should give me a better dishwasher for the hassle. 

Your poor customer service is inexcusable. 

If you go out of business I won't mourn your loss.

Edit 12/1/2016:  I had thought that I had a reasonable agreement with a representative from the store, but he has bailed on me and failed to keep his word regarding the solution. Moral of the story is this Don't Shop At Sears - if I had it all to do over again I would have dealt with someone local that cares about their reputation.

 10 years ago (01-12-2016)

I do not know how they do it but sears always finds a way to disappoint me no matter why i am in the store.

 10 years ago (08-09-2016)

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