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Reviews, get directions and contact details for Sears

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The Sears, Roebuck & Company product distribution center in Boyle Heights, Los Angeles, California, is a historic landmark that was one of the company's mail-order facilities, with a retail store on the ground floor.The building was used for mail order until 1992, when Sears closed the distribution center and sold the building. Though Sears still operates a retail store on the ground floor, the rest of the enormous complex has remained vacant. The 1800000sqft complex has been the subject of several renovation proposals since the mid-1990s.Construction and architectureIn December 1926, Sears, Roebuck & Company of Chicago announced that it would build a nine-story, height-limit building on East Ninth Street (later renamed Olympic Boulevard) at Soto Street to be the mail-order distribution center for the Rocky Mountain and Pacific Coast states, to be constructed by Scofield Engineering Company. Architectural work was handled by George Nimmens Company.The building was erected in six months, using materials that were all made in Los Angeles County, with the exception of the steel window sashes. To accomplish the feat, the contractor had six steam shovels and a large labor force working night and day shifts. It was reported that rock and sand for the cement work were being delivered to the site at the rate of twenty carloads daily. When the building was completed in late June 1927, the Los Angeles Times reported that:"All records for the erection of a huge structure were believed to have been broken when last week the Scofield Engineering Construction Company turned over the new $5,000,000 department store and mail-order house at Ninth street and Boyle avenue to Sears, Roebuck & Co., having completed this height-limit project in 146 working days, or 171 days of elapsed time."

Address: 2650 E Olympic Blvd, Los Angeles, CA 90023, USA
Phone: (323) 981-2000
State: California
Zip Code: 90023


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Reviews
Extremely frustrating to call and receive no answer! Followed the automative system several times in hopes of speaking to a Sears representative. I am searching for all new appliances and had a few questions regarding the items itself before purchasing. Sears was my #1 choice over Home Depot, Best Buy or any other large carrier because it is know for having better customer service. I am extremely disappointed considered this should be their best time of year for excellent service. As far as the questions go, the discounted price on the website does not reflect the same amount at checkout. I was hoping someone could help me with this and/or explain the current promotions available. I will try again but I won't keep my expectations high. Unfortunately, I am forced to look elsewhere in the mean time.
8 years ago (23-10-2017)
I felt like I was a vulture picking at the bones. There was hardly anybody in the tool section which is one of my usual stops. The rest of the store seemed quieter than normal. Prices were regular price, not much on sale. Usually the Isle in the tools department is full of on sale items, never have I seen a clear aisle from top to bottom. Many of the shelves only had one or two or none of each item in the drill bit area. I was there a few months ago prior to this experience to exchange a tool. A Craftsman tool. Lifetime warranty? The sales associates are now instructed to be hypercritical and refuse lifetime warranty claims. No more simple return and swap out for obvious tool defects on Craftsman tools.
8 years ago (11-10-2017)
We bought a new bed, the young lady was extremely helpful, I believe her name is elsy. She was very knowledgeable and patient, and really helped us choosing the right mattress. Thanks a lot elsy!
8 years ago (11-11-2017)
Employees are having too much fun amongst themselves and forget about the customer, I had to wait until they finished running their mouth to get to pay. As far as assisting I helped myself. Store has lots of equipment and merchandise but everyone get to work, instead of wasting time, use the time to expedite sales that's all that's needed here.
8 years ago (23-08-2017)
Just picked up a great new gas stove. Maribel was such a nice person helping me get the best price for my purchase. They were really busy, and seemed a little short handed, but I got what I came in to get. There is tons of parking in the back and this place is huge! You will get lost, but it was an nice experience.
8 years ago (25-06-2017)
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