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Reviews, get directions and contact details for Sears

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Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 100 Main St, White Plains, NY 10601, USA
Phone: (914) 644-1400
State: New York
Zip Code: 10601


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Reviews
Great place if you're looking for a bunch of different stuff. But I recommend maybe not shopping here since it's very expensive and most of the staff are pretty rude.
8 years ago (06-11-2017)
I genuinely wish you could give a place zero stars. A horrible experience from beginning to end. Waited in line for 20 minutes with NO acknowledgement of the wait from the people behind the counter. The woman behind me spoke Spanish to the technician and somehow cut in front of me to get her car serviced. Then when I went to go pay for the services, the clerk, Abraham was rude and abrupt and snapped at the customer in front of me for putting the battery down on the counter. I will NEVER go back there ever again. No wonder Sears is tanking.
8 years ago (12-03-2017)
Impossible to get anyone on the phone! Call no one answers so it automatically hangs up on you. Over and over again. I had to personally go to the store and still spent an hour looking for help. If you call after hours you'll reach the people in the Philippines who are worse then here in NY!!! OMG! Sears what happened to you? :(:::::
9 years ago (22-11-2016)
As a new home owner, I am buying a washer and dryer for the first time. I was not given guidance of the type of venting needed for my dryer - left side venting. The dryer was delivered and needed to be sent back to be vented. It was quick turnaround for a new washer and dryer, except when it was delivered, the washing machine was damaged. When I try to call customer service at this location, it rings for awhile and then disconnects. Overall, this has been a very frustrating process and I would not recommend making an appliance purchase from this location. As a follow up, I waited another week/missed work again to wait for a new delivery. The delivery company came with the new washing machine, but did not have the stacking kit for the washer and dryer, because the previous delivery guys took it last week.
9 years ago (28-09-2016)
I went there to buy a simple bottle of motor oil for my car. I went to check out, but the crappy cashier told me: " I dont get paid to check out motor oil."......WHAT!?! She walked away. Your a cashier or sales associate your suppose to check out customers items. SMH.... Long story short, I had to go over to another department to get it checked out. Crappy, rude, vile workers isn't the way to gain customers. Don't shop here. Just go somewhere else.
9 years ago (30-09-2016)
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