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Sears Parts & Repair Center

  1. Greater Duwamish
  2. South Seattle Store
  3. South Seattle Department Store

Reviews, get directions and contact details for Sears Parts & Repair Center

Address: 4786 1st Ave S, Seattle, WA 98134, USA
Phone: (206) 768-3274
State: Washington
City: Seattle
Zip Code: 98134


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:30 AM – 2:30 PM
Sunday: Closed

Update Info

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Reviews
I ordered a part online and decided to save some cash by picking up my part at the First Avenue South parts center. I showed up around lunchtime and there was only one person helping customers. It seemed to take forever to take care of the customers who were there ahead of me and he was stopping to answer phone calls as well. I'm giving two stars because I was impressed by the call this morning to say the part was in so quickly (12 hours), but the customer service once I was in the shop was awful - I'll pay for shipping next time.
7 years ago (25-01-2018)
Our local Sears store didnt have the part I needed, so they directed me to their computer to purchase the part online. The options were to pick up for free in the store or pay for shipping. I opted to pick up in the store. I didn't realize that meant in Seattle, 2 hours always from the store I was trying to purchase it from. The call center wasn't able to change the order and have it shipped to me directly, the Seattle store said they could cancel my order, but couldn't place a new one. Lousy service all around.
7 years ago (20-03-2018)
Great customer service. Folks took time to confirm I had assured my dryer element was at fault. I had, andI knew it was, but I thought that they cared I was getting the correct part was a sign of great customer support.
7 years ago (26-12-2017)
Usually have parts in stock for most common Sears and other home appliances. I usually go there for parts for self installation. I do not use their repair services since it is on par with general Sears service (poorly trained and slow). The parts counter people are an exception and are helpful and informative. If they do not have the part in stock, I generally order from another supplier. The Sears part ordering is slow in shipping and expensive compared to other parts suppliers.
7 years ago (14-11-2017)
Great service, quick delivery of my online order. A long drive from Snohomish to 1st Ave in Seattle. Wish the northern store was still open.
7 years ago (25-01-2018)
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