Security Service Federal Credit Union- Westwood

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Address: 2655 4700 S, Salt Lake City, UT 84129, USA

Phone: (801) 488-6759

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State: Utah

Zip Code: 84129

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Reviews

I absolutely hate his credit union location. Every time I have gone into the branch they only have 2 people working the transaction desk. The line is soooo long that it takes 30 min at least to get to talk to someone. Even longer of a wait if you need to talk to an “advisor “. I have gone through the drive thru to make a payment and they have shorted me change. This place is not reliable. This credit union only looks out for their lasyness who closes at 1 on a Saturday? People work, sometimes Saturday is the only day that you can Go to the bank but they are sooo busy and close so early ridiculous. Upset the dealer placed my loan through  this place! If looking for a better reliable place go to  AFCU.

 8 years ago (02-12-2017)

This is possibly the finest financial institution I have dealt with. I use 3 different branches regularly. They are all very helpful and friendly. They have given me sound advice when I have asked about credit there. I have no idea what the naysayers are talking about. Maybe they are just too demanding or were having a bad day. I've worked with them for a long time and have never seen any behavior close to what they have described. 

 8 years ago (11-07-2017)

Home office is in San Antonio. Car loan paperwork for payment came after it was  due. We were on vacation, got a call wanting payment now. Called  home office 3 times. There were 7 return calls. Security Services failed each time to enter account number. Now we have late charges. Waiting  for "supervisor"  to call in the next 48 hours. Don't go there.

 8 years ago (17-07-2017)

Best quality customer service around! Was treated with respect and true kindness. It's hard to find a company where the employee takes the time with customers and makes sure their questions are answered honestly and with a genuine smile. My awesome experience here will not be forgotten! 

 8 years ago (10-07-2017)

These guys have always done well by me. Highly recommended as a primary credit union. This branch specifically does a great job

 9 years ago (07-01-2017)

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Security Service Federal Credit Union- Westwood

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