Seegars Fence Company of Fayetteville

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Address: 3303 Camden Rd, Fayetteville, NC 28306, USA

Phone: (910) 424-8080

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State: North Carolina

Zip Code: 28306

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Reviews

My experience with Seegar's has been completely opposite of the first reviewers experience.  As the owner of a smaller fencing company in Fayetteville, I purchase materials from Seegar's from time to time.  They've always been professional and courteous and on time with their quotes to me.

 9 years ago (22-08-2017)

TERRIBLE SERVICE!!!!!! I NEVER leave comments or reviews but this is just terrible and I'm speaking out. I contacted the company 4 MONTHS AGO and today is the day I finally hear something and that something was the wrong information. Allow me to elaborate.......4 months ago I called seegers for two gates I wanted put on both sides of my home...ONLY 2 GATES! My back yard is already fenced in and I only needed two gates to close the back yard in. I called and my information was recorded. 1 month passes by and during that 1 month I call every week asking when a contractor will come out to look at the property so I can get a quote. A little passed 1 month I call back and I finally get set up with an appt. 1 week later, guy comes out and looks at the property with me by his side. I tell him again, I only need two gates to close off my back yard because it's already fenced in. Guy draws and writes everything down and leaves. So we can fast forward 2 MONTHS LATER!!! During this 2 months I get no call or email with quote, so once again I'm calling every week asking when I'll get this info. Each time I got the same story "we will have to contact HERBY and see what he did with the info and we will contact you back ASAP". I literally got this same story each time I called. The second to the last time I called which was a Monday and I got this story " the quote is on the owners desk and he is out of the office till Wednesday, I will get him to contact you as soon as he gets in the office."  3 more weeks pass and still no call!!!!! I finally called today "Monday august 14th" and I'm frustrated to the max but I still speak calmly and respectfully and the lady on the phone puts me on hold to go find the quote, and when she reads the quote, the figure is over $1,000 and the reason is because HERBY has quoted that I need 26 feet of fencing plus two gates. Ummmmm where did 26 feet come from??? I only need two gates to close my yard in as I stated before. The lady on the phone proceeds to ask if I mind waiting for a call back so she can Contact HERBY to see what's going on with the quote. I then tell her no, I will take my business elsewhere because I've literally waited 4 months just to finally hear a misquote!!!!!! What a waste of time and life it has been with this company who surprisingly has 5 stars on google??!?? Way to treat your customers seegers, and this is completely irrelevant to the complaint but what a way to treat a Veteran of the United States Army as well which is what I am!!!!!!!!  Smh I do not recommend this company at all!!!!!!!!!!

 9 years ago (14-08-2017)

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