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Reviews, get directions and contact details for Service Today Company Inc.

Service Today Company Inc.

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Heating, Air Conditioning, Plumbing

Story

Heating, air conditioning, plumbing, and appliance repair company. We service and install heat pumps, mobile home systems, and gas logs. Serving Springfield, Branson, Ozark, and Nixa.

Address: 1014 S 3rd St, Ozark, MO 65721, USA
Phone: (417) 581-0714
moc.oohay@yadot_ecivres
State: Missouri
Zip Code: 65721


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Reviews
Summary: Tech came out and billed me over $300 to top off freon without professionally diagnosing problem, only for freon to all leak out a couple weeks later. Long Story: Called and set an appointment and told them that the pipe connected to my outdoor AC unit was frozen, as was the inside of the furnace. Doing some minor research online I found that a likely cause was I was low on freon. A tech came out, asked me to turn on my AC. He stood there for a little bit until the compressor kicked on. He listened and said "yup you are low on freon" and went to his van to get the R22 cylinder. He topped it off over 2 lbs and billed me just over $300. He didn't check where the leak was in the system and said he could put a can of stop leak in for another $100. I declined the stop leak. I was new to home AC problems and did not know any better and trusted the technicians judgement on topping off the system. 2 weeks passed and my pipes were frozen up again. I called another local service provider and they came and diagnosed the system for free and found that the coil inside the furnace was completely compromised and was leaking beyond repair. I wasted over $300 to have Service Today add freon just for it to leak out, without any professional advice or diagnosis. I was only told "you need to start saving for a new system" rather than diagnose the issue and let me know that the problem was not going to be solved with topping off freon. I could have used the $300 towards the actual repair of the problem which the other service provider had diagnosed for me.
8 years ago (26-09-2017)
After experiencing a small emergency, I called Service One thinking I would have to wait a few days for assistance. Much to my surprise the young lady assured me their crew would come by that very afternoon. Even before the appointment, one of the repair guys called me and asked a few questions in hopes of helping me fix the problem. Jake and Jeremy arrived and were both friendly and very, very helpful. With expert know how they resolved my problem in short order. What a great experience! Thank You So Much, Service Today!
8 years ago (25-05-2017)
Jerry came out and within 5-10 mins he told me exactly what the problem was. Told me exactly how much it would cost to get the a.c. running again. I am a renter and my landlord has let my family go without a.c. for 2 weeks. He gave me some great advice and I will be using them and referring them to everyone I know!! Also, I called and he was here in less than 3p mins.
8 years ago (18-07-2017)
We prefer Service Today over the bigger and more expensive outfits operating in the Springfield area. Their services are reasonably priced, and they are always quick to come out and fix whatever problem we have with our appliances, heating, air conditioning, or plumbing. The first time we used their services, about 12 years ago, a master plumber named Robin told us he would never replace what could be repaired. -Marcus Cafagna and Jenn Velasco-Cafagna
8 years ago (02-06-2017)
Our 19 year old Goodman unit quit working. Service Today came out that day & checked the unit. They came back out quickly & put in our new unit. John & Jeremy did a great job. Will recommend Service Today to my friends & family!
9 years ago (29-07-2016)
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