A front service technology solutions company designed to elevate customer service,increase productivity,minimize liabilities and enhance facility security.
Service Tracking Systems (STS) is an innovative first to market technology company specializing in hospitality services and fleet management. It is known for "mining value hidden in plain sight."
It’s popular hospitality solutions platform SEEGLASS includes Enterprise level process tracking applications that can illuminate any number of service departments, providing the transparency required to manage a successful operation. Be it valet parking, bell desk, room service, environmental services or virtually anything else, it tracks performance, promotes customer service, increases productivity and minimizes operational liabilities.
STS' most recent product launch includes a fully Autonomous Delivery System called SERVII that can pick up, transport and drop off a wide range of carts. It’s ROI comes from increased productivity, injury reduction and an increase in guest service focus by existing staff.
On the fleet management side, fixed lane mounted digital camera and point/shoot mobile solutions work in concert to provide bumper to bumper digital liability protection for car rental companies, trucking fleet operations, auction houses, car dealerships and many others.
Established back in 1995, the company has grown into a world-wide organization, servicing a diverse group of clients in the transportation and hospitality service industries. The company’s strength lies not only in its forward thinking technology approach, but the highly experienced team of consultants, technicians, developers and administrative professionals behind it.
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