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Reviews, get directions and contact details for SERVPRO of Sarpy County

SERVPRO of Sarpy County

About

When you need a solution for your home or business - and you need it fast - SERVPRO of Sarpy County can help!

Story

SERVPRO of Sarpy County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Sarpy County can also mitigate mold and mildew from your home or business. SERVPRO of Sarpy County is your NADCA Certified Air Cleaning Specialist providing duct cleaning services to residential and commercial properties.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC Industry certification, rest assured our staff is equipped with the knowledge to restore your property. Backed by a nationwide system of more than 1,600 qualified franchises, no damage is too large or too small for SERVPRO of Sarpy County.

Address: 1706 Galvin Rd S, Bellevue, NE 68005, USA
Phone: (402) 291-3355
moc.ytnuocyprasorpvres@ofni
State: Nebraska
Zip Code: 68005


Reviews
They put in 7 total hours to get my flooded basement taken care of. They are amazing! They had to haul away an entire truck of stuff that was damaged, and they did it with a smile! They were very polite, and hard working. They even wiped my floors upstairs down on their hands and knees to make sure everything was clean. I would absolutely recommend them to everyone I know!
10 years ago (22-03-2017)
I had a frozen pipe break in my basement bathroom this winter. I ended up with over an inch of water all over my basement. I called Servpro of Sarpy County while the plumber was here fixing the broken pipe. They dispatched a crew out to my house and was on the property within 1 hour of my call. The crew was in uniform, polite and explained the steps involved to get my basement dry. They were able to salvage carpet in 2 of the 3 rooms and also make sure that all furniture moved was handled with care. They had the equipment set up and the drying process started within 3 hours of arrival. They called everyday to make sure everything was going well. The equipment was in my house for about a week. My basement is back to normal. The crew (Jake, Zach, Rob and Pat) did an outstanding job. They are just like the commercial..."Like It Never Even Happened".
13 years ago (13-03-2014)
TERRIBLE! Our sump pump failed, flooding our basement. Serv Pro came to our home removed bags of wet, moldy clothing, vacuum, steam cleaner and did a condensation evaluation. Jake and Alex (conveniently no longer employed by the company) were claiming they did not go into the basement and didn't remove the other items when 3 people witnessed this. They ''lost'' the invoice and the manager Rob gave our insurance company incorrect information and now has changed their story (only after speaking with one technician) that they did indeed go into the basement but claim they never removed the items in dispute. After no help in resolving this and the manager laughing at my wife we are now forced to utilize law enforcement and attorneys in hopes of getting the items covered. This is a company who has dishonest technicians with a manager that is terrible in customer service. The owner ''Pat'' thinks resolving this is telling our insurance company that the technicians denied removing the items which has clearly been done by both him and his awful management. One technician is no longer employed (do NOT blame him after what we have seen) and the owner refuses to contact him or allow us to contact the terminated employee and conveniently left the employees terminated status out of the conversation with insurance. Its frustrating that a manager and owner is able to speak for an employee who was terminated?!?! Not to mention insurance refuses to believe the witnesses and would rather just take the contracted companies (one employee! 2 were in our home!!) The conflicting stories by management and the dishonesty by the technician with no means to speak to the other terminated employee have left us arguing with the insurance company with NO help from Serv Pro. Of course the insurance company is content denying the items to avoid payment and refuses to obtain a statement from the terminated employee. I do NOT recommend this company to anyone.
14 years ago (10-07-2013)
great employees and owners! Honest and fast-working!
16 years ago (17-03-2011)
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