SERVPRO of West Topeka

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Address: 5614 SW Topeka Blvd a, Topeka, KS 66609, USA

Phone: (785) 693-2490

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State: Kansas

Zip Code: 66609

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Reviews

We had a house fire in January 2017. I called insurance immediately and then ServPro. Within a few hours, they had the house mapped, a plan with the insurance company, and went over everything with us. They helped us with many tips on documentation, pictures, and kept us up to date on all progress. Their crew was professional, respectful and prompt. Everything they said they would do, they did. If it wasn't something on their list, they helped us get it done. Our insurance company was happy we chose them, and so are we.

 8 years ago (25-05-2017)

I called and they said they'd get back to me. I received a confirmation email with a ticket number etc. Never heard back, after a week and a half I called again and they said they lost my ticket. They scheduled with me then called the day I was supposed to be meeting and rescheduled. They finally made it out on the second date and the project managed traipsed around my sodden basement then tacked the sludge through my house on his way out. When the clean up crew came out they were half an hour late. Not any one thing made it bad but taken in a whole they were not very professional.

 9 years ago (29-08-2016)

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