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Reviews, get directions and contact details for Sheetz

Address: 8332 Martinsburg Pike, Shepherdstown, WV 25443, USA
Phone: (304) 876-2167
State: West Virginia
Zip Code: 25443


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Was the ONLY customer in the place tonight. Ordered a sub and two bacon/chili dogs....the hotdog buns were upside down and the bacon was totally undercooked and stretchy. My sub was a mess of ingredients thrown together, wasn't toasted and had the wrong cheese. I understand when they're busy but again, I was the ONLY customer. Not acceptable.
8 years ago (12-10-2017)
Living in Shepherdstown, there aren't a ton of quick food options, so eating here out of convenience is a frequent occurrence for me. But almosy every time i come in, there's something wrong with my order. Once, I got a steak and cheese sub. The bun was literally BURNT, and the amount of steak and toppings was laughable. I basically got a burnt bun that I could fully close together even with the toppings inside. When I took it back and showed the manager on duty, both he and the girl working the counter were absolutely unapologetic, and acted like I was inconveniencing them by asking for a quality sandwich. Today, I got two burritos and paid for nacho cheese TWICE because I wanted double nacho cheese. I don't have a problem paying 40 cents twice but I do have a problem with only getting one cup of nacho cheese. These are the latest occurrences at this store, but I've experienced things like this too many times to count. And their speed of service during busy hours is absolutely horrendous. I wish I could say their staff is better. Some are nice, but there's a woman who works there almost every morning that looks absolutely miserable, and makes the customer feel as though he/she is inconveniencing her. Look, I get that they're located in a small town, and since competition is scarce, they don't have to worry about spending too much time on quality service and attention. And I'm not going to say "Well, service is slow but that's a Sheetz for ya." No. There's an amazing Sheetz in the next town over that I'm sure would love to have my business.
8 years ago (12-07-2017)
Comes in clutch for late night snacks
8 years ago (21-11-2017)
A little slow on food. The interior could use a little updating. Otherwise it's okay. Typical Sheetz.
9 years ago (13-08-2016)
I was rudely accused of loitering when I was quietly eating the food I ordered at a small counter in the store. If they don't want you to eat their food on the premises, they should make that clear up front.
13 years ago (21-01-2013)
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