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Reviews, get directions and contact details for Shell

Shell
Address: 495 El Camino Real, Menlo Park, CA 94025, USA
Phone: (650) 325-1382
State: California
City: Menlo Park
Zip Code: 94025


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Fast, easy access. Can be a bit crowded at times. Otherwise it's a good option. Oh yeah, and fuel rewards always works here. Unlike others in the general area.
8 years ago (22-03-2017)
Very nice owner reasonable and helpful
8 years ago (20-12-2017)
Way over priced. Bathroom out pf service.
8 years ago (25-10-2017)
This was the least kept shell I have been to in the bay. The windshield cleaning fluid was almost entirely water.
8 years ago (22-08-2017)
I lost my debit card yesterday and the last place I used it was at this shell station. I kept calling back to see if anybody turned it in, as I was on vacation and only passing through. A grumpy old man, who is very difficult to understand because of his thick accent, and mumbling words, and his lack of making eye contact, named Kershev, was absolutely no help at all. I called several times yesterday afternoon and evening and again this morning and then stopped by this morning and still he would not interrupt what he was doing to help me. All he's told me on every phone call was, "we have no card here." He wouldn't take his time to look around. A nice man on duty after midnight last night went to the trouble to look around outside for me when I called from the hotel and he looked inside the little mini mart for me. That was very nice of him. There was also a gal there today named Ivonne who was very helpful to us. She called the manager for us too, and he tried to prevent her from doing so because he was trying to end his shift and get out. I do not know why he is working there, as he made our experience extremely unpleasant. I am only here from Utah to visit a very sick grandchild who is in the hospital at Lucille Packard, and he only made the trip much more stressful for us. He has no human relationship skills, no public relation skills, and can't even make eye contact with his customer's, which makes it all the more difficult to know what he is saying because you cannot see what he is saying. I told him I was going to give him a bad review; he still didn't care or address the issue in anyway. If I was the Shell station owner I would fire him. I'm sure others have had difficult experiences with this man. I want to add also, that the two young ladies who were on duty yesterday when we got our gas and snacks here, we're both very kind and helpful. If it wasn't for this completely oblivious and uncaring man, I would've given this place a five star rating.
9 years ago (07-08-2016)
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