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Reviews, get directions and contact details for Shell

Shell
Address: 1161 Embarcadero Rd, Palo Alto, CA 94303, USA
Phone: (650) 856-6388
State: California
Zip Code: 94303


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Reviews
Rude customer service!!!! I live and work here in P.A. I also pump gas here every time. This weekend just stopped on our way back from camping to pump gas. My mother is a little ill and when she needs to go to the restroom she has to go! Never have we used those restrooms since we live so close. My mother asked for the key and he gave her such a hard time and accused her by saying "you guys always want to use the restroom without buying or pumping gas!!!" WOW!!!! I couldn't believe it!! I went in and confronted him. When he had realized he was wrong and had just stereotyped my mother. He went on saying "you looked at me ugly and you guys think you are all that!!!! Don't know exactly what he meant by that. He made SUCH A BIG DEAL, HE EVEN CALLED THE POLICE!!!! Of course they got there and saw how ignorant he sounded. Not a single word was told to me by the cops. I left without any problems. Don't know why he insist in stereotyping people!!! He obviously has a problem!!! Just be careful out there with this rude problematic man. At one point I thought he was going to get physical. Since he went on insulting me and using profanity words didn't care that my daughters were present!
8 years ago (23-05-2017)
They only had one tier of gas when I went. And they play really annoying TV ads while you are trying to get gas and its too loud. dear shell, I dont care if prince William and Kate and tweeting about mental health, I just want gas. You failed me on both of these today. And your attendant couldn't tell me the next closest gas station. Boooooo.
8 years ago (25-04-2017)
Convenient location, but beware of beggars approaching and asking for cash while you're pumping gas in the dark.
8 years ago (10-05-2017)
Store is kept clean. Gas prices are decent for the area.
8 years ago (17-03-2017)
Gas & diesel. Convenient location & lots of well maintained pumps
8 years ago (16-02-2017)
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