Shotwell Floral

Reviews, get directions and contact details for Shotwell Floral

About

Our 100% Satisfaction Guarantee is our personal commitment to creating long term relationships with our customers. Your satisfaction is our Number One priority, not just because it’s our job, but because we care.

Address: 4000 40th St S, Fargo, ND 58104, USA

Phone: (701) 356-9377

Website

State: North Dakota

City: Fargo

Zip Code: 58104

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

Great customer service. The lady that helped me was very patient on a very busy Valentine's Day morning. She toik time to understand what I wanted and my daughter loved the flower. They made it easy for me to send flowers from California to my daughter in college in MN. My only complaint is that the arrangement seemed to be over priced..

 7 years ago (14-02-2018)

Always fun to see the new product. Great place to buy gifts... Only  place to buy flower arrangements and gardening plants.

 7 years ago (08-03-2018)

You folks are amazing!
I love just stopping in for the smells :-)
You are always my Go To spot for my florist needs.
Thank you all, see you soon,
Jamie

      
      
      
 7 years ago (08-02-2018)

On Valentine’s Day my husband spent $95+ for a flower arrangement which consisted of six long stem red roses and short greenery in a white with kissing lips vase and it looked horrible!!! So that same morning, Valentine’s Day, I called and asked if we could trade it for a better arrangement for the same amount or less and they said no. So very disappointed!!

In response to your response, I did call back however your staff was still not knowledgeable of the situation. I had spoke on the phone with two ladies that did not know what to do and would look into it and call me back. One lady did let me know that the owner would be gone for a week. On Friday, around 5:30pm another lady called and said she was in charge and wanted to find out information. Then she said she knew nothing about the situation but I guess if he said to exchange it you can come in now.  I said unfortunately there is not enough time with dinner plans to bring flowers in and exchange them before closing. I also informed her I would be out of town Saturday otherwise I could come in but unfortunately I have prior plans. She said she will get a hold of the owner and find out more about the situation and have him get back to me. Saturday morning a little after 10 AM I received call but since I was skiing it went to my voicemail. The message was from the lady in charge saying she had spoke with her boss and if I will come in today (Saturday the day I said I would be out of town??😕) and exchange the flowers I will get 50% of the value for exchange since I’ve had the flowers for about a week now. (??)
Now I am more disappointed and amazed with the message.  You were already informed I would be out of town Saturday so I don’t see how that is even a solution. I would’ve already brought the flowers in if the workers were informed with the situation during my first call. I was understanding when they needed to check on things and get back to me.  I don’t feel I had the same understanding with my schedule. 

I feel I did my part responding to your message. But unfortunately it seems to be too much trouble to make a situation right for what happened on Valentine’s Day. We have had nice flowers in the past but bad experience this time.

 7 years ago (23-02-2018)

Very tasteful  merchandise. Helpful and cheerful service. A great place to get ideas and have A fun stop with a cheerful visit.

 7 years ago (31-01-2018)

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Shotwell Floral

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