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Reviews, get directions and contact details for Skinsation Medical Spa

Skinsation Medical Spa

About

Specializing in Botox, Xeomin, Cosmetic Fillers, Chemical Peels, Dermaplaning, Microdermabrasions, Laser Hair Removal, Laser Facials, and More

Story

Skinsation Medical Spa is a top-rated practice that provides a full range of aesthetic treatments and health services, including advanced skin care, minimally-invasive body contouring, and weight loss services. Located in Goodlettsville, Tennessee, the spa serves residents from the greater Nashville metropolitan area.

Led by Dr. Nadja Colon, a cosmetic surgeon with extensive experience in a wide range of surgical subspecialties, Skinsation Medical Spa is staffed by a team of highly-trained nurse practitioners, laser technicians, and aestheticians who specialize in medical, noninvasive, anti-aging, and conventional beauty treatments.

The team offers a complete menu of aesthetic services, including clinical facials, corrective chemical peels, laser hair removal, microneedling treatments, cosmetic injections, and skin rejuvenation.

Skinsation Medical Spa boasts comfortable treatment rooms which provide a private, safe, and relaxing environment. Treatments and procedures are performed with the most advanced equipment and skin care products available, and the staff receives ongoing training to ensure the safest and highest standard of results, with the least discomfort and downtime.

The staff helps guide you through your treatment options, including the benefits and possible side effects of each. They’re committed to understanding your concerns, so they can alleviate them in the best and safest way possible. No question is too small, and they’ll always do their best to give you the information you need to feel comfortable.

Dr. Colon and the team of experts at Skinsation Medical Spa take pride in doing everything they can to enhance the well-being and self-esteem of everyone who comes through their doors.

Address: 801 Meadowlark Ln, Goodlettsville, TN 37072, USA
Phone: (615) 246-7751
moc.evloveybnoitasniks@eracremotsuc
State: Tennessee
City: Goodlettsville
Zip Code: 37072


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 9:00 AM – 3:00 PM
Friday: 9:00 AM – 3:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
I had similar issues with scheduling as other reviews have previously mentioned. I got tired of being out on hold so I just dropped in the salon and made a face to face appointment. I had to wait 7 days to get an appointment. When I arrived I was told I had paperwork to complete to which I replied I had completed everything online. My technician was Ashley and she was absolutely wonderful! However, she never showed or explained any of the products used or that she would recommend for me when she finished. When I met her at the desk afterwards no one asked me if I wanted other services or products or even recommended anything. I’ve never had that happen. Great facial but I don’t think I’ll return.
7 years ago (16-01-2018)
It's worth noting that I have never taken the time to write a bad review as I've never been compelled to do so. I had the misfortune of dealing with the Skinsation team this week and experienced terrible customer service. From the time of scheduling my appointment it was a nightmare. I had to call the facility at least TWENTY times just to get someone on the phone. Each time prior to that, their antiquated automated voicemail system placed me on hold for 4-6 minutes before it would drop the line. I was finally able to get something scheduled and arranged to leave work 1.5 hours ahead of schedule to make it there in time. As soon I got on the highway I noticed a car crash related traffic jam on my GPS, I tried calling them three times to tell them I was running 10 minutes behind. Again, same issue - call, get the automated line, wait on hold for 5 minutes before being hung up on. I rush into the facility ten minutes late and two women are sitting at the front desk, chit chatting, seemingly unperturbed by the ringing phone and too busy to pick it up. One of the front desk employees promptly told me that due to me being late they needed to cancel the appointment. I explained what had happened and without apology, she tried to explain to me that I had tons of paperwork to fill out before even getting my service. I've had many, many Brazilian waxes and have never had extensive paperwork to fill out. Not only was she incredibly rude about the cancellation, she did not notify me of the paperwork requirement in advance nor did she apologize for canceling the appointment. Her tone was extremely condescending. As a side note, it's located in a ram-shackled building in a strange, residential location. It's not worth saving the extra few dollars, I called European Wax Center in Green Hills, they were extremely responsive, sweet and a far cry from the horrific customer service endured at Skinsation.
8 years ago (17-11-2017)
This place must have great service. I wouldn't know yet because they don't have any appointments open for the next 3 weeks. Also, very difficult to speak with someone to set the appointment by phone. They use an answering service and someone is supposed to call you back. Got a call back but missed it, so I called back again, once more only being able to get the answering service. Finally decided just to book online because I have a Groupon. Credit card required just to book. Very frustrating experience so far.
8 years ago (17-06-2017)
Thanks for helping me look my best!
7 years ago (16-02-2018)
I love this place. Every time I go there they're all super sweet and always helpful.
8 years ago (05-02-2017)
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