Smart & Final Extra!

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Address: 28207 Newhall Ranch Rd, Valencia, CA 91355, USA

Phone: (661) 775-1416

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State: California

Zip Code: 91355

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Reviews

WENT IN THE STORE IN A GOOD MOOD...LEFT HAVING TO CALL THE SCV SHERIFF'S DEPT.  THE MANAGER, BONNIE SAID SHE DID NOT HAVE CHANGE FOR A $20 IN HER CASH DRAWER (this is prior to myself paying for groceries and she hadn't even opened up her drawer to see) AND WHEN I ASKED IF ANY OTHER CASHIER WOULD....SHE REFUSED TO FIND OUT...WHICH LED TO A MALE CUSTOMER BEHIND ME YELLING THAT I WAS HOLDING UP THE LINE. HE VERBALLY ATTACKED ME FOR 5 MINUTES. BONNIE SAID NOTHING.
HE WAS NOT GOING TO STOP. I WAS SO NERVOUS THAT MY HANDS WERE SHAKING.  I GAVE BONNIE THE MONEY FOR MY GROCERIES AS I BEGAN TO TEAR UP. BONNIE DID NOTHING IN MY DEFENSE!  I DIALED THE SHERIFF  RIGHT THERE TO DIVERT THE MAN FROM GETTING ANY CLOSER TO ME & THEY STAYED ON THE PHONE WITH ME UNTIL IT WAS SAFE TO GET TO MY CAR.
I CONTACTED THE GENERAL MANAGER THE NEXT DAY AND HE PROFUSELY APOLOGIZED!
BONNIE NEVER SAID A WORD!!!!
UNPROFESSIONAL!!!!

      
      
      
 8 years ago (13-05-2017)

I love their chicken.  I wait for a sale make one and freeze the other.  The chicken seems to have little fat in comparison to most store brands. 

 9 years ago (28-03-2016)

Great price

 8 years ago (02-06-2017)

It's turned into a full-fledged grocery store! Fresh produce, nice meat selection, deli and frozen. And it still offers box-store prices!

 9 years ago (23-12-2015)

Limited offerings compared to a Walmart, but more select brands and high quality items.  Friendly, helpful staff.

 9 years ago (24-11-2015)

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