Smith General Contracting and Roofing

Reviews, get directions and contact details for Smith General Contracting and Roofing

Address: 3112 S 12th St, Springfield, IL 62703, USA

Phone: (217) 523-2671

Website

State: Illinois

City: Springfield

Zip Code: 62703

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

In 2016, Smith General Contracting did some repair work on my roof which included placing in a new exhaust pipe and repairing a leak on my back room of the house. They were fast, efficient and friendly.  In the fall of 2017, though, the leak returned to the back room. Smith’s was conveniently working on a house across the street when I discovered the leak and I walked up to Gary to tell him about the problem.  He handed me a piece of paper and pen to write down my number and he would contact me later.  Gary reeked of marijuana so bad that I had to wash my hands when I got back to the house because the paper was coated in the smell.  He called the next day and told me that he would be out tomorrow to look at it.  He didn’t show up.  I called him two days later and asked what happened and he apologized and said he would be out that afternoon, and once again, didn’t show up.  This happened four times and with extra rain storms during that week, I had lost several books in the back room so I called another company.  When I had talked to Gary again, I told him about the loss of books and he yelled, “Well that’s not my fault!” in which I replied, “I didn’t say it was, I just want to get this fixed as soon as possible before I lose more.” The day the new company came out to look at my damage; Smith came out at the same time.  Nobody was home, so Gary took a ladder and climbed over my back yard fence, while the other company didn’t. One of his workers called me and told me that they had replaced the first layer the year before, but it was the second layer that needed fixed.  My first response in my mind was “Why didn’t they notice this when they repaired the roof in the first place?”  Then he told me it would be about $1500.  At that time I had already hired the other company who fixed my problem for half the price. If you hire Smith’s General Contracting, be very cautious.

 9 years ago (02-01-2018)

Seth, Gary and the entire crew are amazing. Seth is such a great guy and a good representative for this company. They showed up at the exact time they indicated, had the entire old roof removed in no time and had the new roof installed on the house, garage, front porch and covered deck. Had the entire area cleaned up and were out of there by 1:00 pm. Unbelievable how quickly they get the job done but what is even more important is how professional they are. Everyone is so friendly also. I would HIGHLY recommend these guys. Excellent job to the entire team!!!

 10 years ago (18-07-2016)

A big thanks to Seth and the Smith General Contracting crew!  I needed a repair quickly at a decent price (without compromising quality) and they delivered.  After looking into local roofing companies, getting a few bids, and talking to a sales rep I felt like I was in good hands with Smith.  They took care of everything from dealing with the homeowners insurance (WHAT A NIGHTMARE!) to getting the permit and everything set up. They also offered the best warranty.  The day their crew came to tear off the roof, a piece fell out of their truck and hit the garage door leaving a small but noticeable dent.  Accidents happen… no big deal… but without hesitation they went out and purchased and replaced my garage door on their own dime.  The new door looks GREAT!  The roof looks like a million bucks!  And no more leaks!  I couldn’t have been happier!  Thanks again to Seth for dealing with my insurance company.  I’m glad I had you in my corner!

 11 years ago (11-02-2016)

Best roofer in town.  Showed up, on time, finished the job, as promised!  Left my yard looking better than before they came.  Top notch - recommended them to two other friends.  Thank you for the fast and GREAT service.

 10 years ago (08-05-2016)

Had my roof worked on by Seth and the boys. The work is very professional. Seth did a good job of explaining all the work done and why it needed to be done.

 10 years ago (16-06-2016)

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Smith General Contracting and Roofing

Reviews, get directions and contact details for Smith General Contracting and Roofing

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