Smith & Willis Heating & Air Conditioning, LLC

Reviews, get directions and contact details for Smith & Willis Heating & Air Conditioning, LLC

Address: 8450 Rosemary St, Commerce City, CO 80022, USA

Phone: (303) 688-4487

Website

State: Colorado

City: Commerce City

Zip Code: 80022

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

They installed my furnace 9 years ago and I had issues with it this week so I looked at my warranty and it said I had a 10 year warranty on it. So I gave them a call and told me the warranty was non transferable and they were extreme rude. Then I called cool comfort who actually looked into it for me and they said that it was never registered. So apparently smith and Willis never registered it for me when they installed it which voided the warranty! They then told me it was the responsibility of the home owner to do so which I was told specifically by trane (the furnace’s brand) that the installer is the one to do so. They also told me there is a $25 fee to transfer the warranty. So they are a bad company to buy anything from!! I am extremely disappointed!

 8 years ago (21-03-2018)

I wouldn't hire them to change the furnace filter. Their installation of my HVAC system in my DR Horton home was less than shoddy. 

For example:  1)The refrigerant line hangers made out of rolled up tape. 2) Glued pipe joints that leak so bad water (condensation) drips onto the floor.  Exhaust pipe rubber couplings that weren't tight causing water to leak into the furnace and cause rust.  Just a few of the issues. 

When I spoke with Ike Willis (owner) he reviewed the photos I sent him and initially told me his company completed the installation as per code and the builder's standards. He then switched his position and suggested I submit a warranty claim with DR Horton so they could pay him to fix everything. Which is it? There's nothing wrong or it's a warranty issue. I'm confused. 

Ike Willis has never offered to come out and look at my HVAC system unless there was $ in it for him / his company.

 9 years ago (25-01-2018)

months out of warranty of 2 new HVAC systems athat are not working. Said they are two busy and not even willing to come out.

years ago (12-02-2018)

We have a brand new home from DR Horton and they installed our 2 air conditioners. We moved into the home in Dec and when we 1st turned on the air conditioner that 1st summer the upstairs air conditioner was not working we put in a repair request due to our home still being under warranty they just added some more coolant. Now 2 years later we find out that the coil is defective and was from install. They refused to even come and look at it. $2,000 to replace the coil on a 2 year old home, when most air conditioner have a 10 year warranty. Do not use this company or buy a home from D.R Horton a complete money pit.

 9 years ago (11-07-2017)

We were driving on Rosemary st. In commerce city and one of their drivers pulled out in a Simi and didn't bother to look. Damn near hit us. Flipped us off and just kept going. This is dangerous. Something needs to be done.

 9 years ago (05-10-2017)

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Smith & Willis Heating & Air Conditioning, LLC

Reviews, get directions and contact details for Smith & Willis Heating & Air Conditioning, LLC

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