facebooktwitterpinterest
mobil menu

Sofa Mart

  1. Texas
  2. Amarillo Home Goods Store

Reviews, get directions and contact details for Sofa Mart

Address: 7700 W. IH 40 Suite SM, Amarillo, TX 79106, USA
Phone: (806) 353-3100
State: Texas
Zip Code: 79106


Update Info
Similar places near
Furniture Row Furniture Row 35 meter They have a wonderful staff and great pricing. We have purchased several items from ...
Bedroom Expressions Bedroom Expressions 44 meter
Sears Sears 343 meter Very few common items kept in stock, such as flashlights. The layout seemed rather il...
Furniture Garage Furniture Garage 474 meter Super amazing furniture and the staff is awesome!!!
JCPenney JCPenney 568 meter Lots of merchandise, helpful employees. Store is busy and there is a lot of areas it ...
Target Target 773 meter Encountered the rudest retail “Trainer” ever! I had a rebate check that was torn in t...
Pacific Sales Kitchen and Home Pacific Sales Kitchen and Home 808 meter
Pier 1 Imports Pier 1 Imports 880 meter I love this place. It's just the best place to decorate the home and office.
T.J. Maxx T.J. Maxx 1 miles Enjoyed the shopping .Great price and great variety. Friendly staff. Will defiantly b...
Sears Outlet Sears Outlet 1 miles I was in there earlier today and was helped by monty. He was great, he showed us exac...
Garden Center at The Home Depot Garden Center at The Home Depot 1 miles
OfficeMax OfficeMax 1 miles I like the location of this store. There is very little traffic inside the place, so...
Havertys Furniture Havertys Furniture 1 miles Typical furniture store where the salespeople jump on you quickly. However, they resp...
Bed Bath & Beyond Bed Bath & Beyond 1 miles A huge selection for every aspect of the home! Wonderful customer service and willing...
Kirkland's Kirkland's 1 miles I LOVE Kirklands but I can not ever get into the store!!! The smell is so strong, I o...
Cost Plus World Market Cost Plus World Market 1 miles I love this place! They have a better selection of foreign snacks, beer, and wine tha...
Texas Furniture Texas Furniture 1 miles Rahnnee Headrick have excellent service, was knowledgeable & a pleasure to work with!...
Stein Mart Stein Mart 2 miles Love Stein Mart it's my favorite place to shop got a really good deal today.
Reviews
If zero stars was an option that's what this sorry excuse for a business would get. They have given me, by far, the worst customer service I have ever received. Outside of actually purchasing my furniture, everything afterword has been a nightmare. It all started with the delivery. I was told my furniture would be in in two weeks. After waiting an extra week I had to call them to find out that my furniture had arrived and to schedule a delivery. I could've looked past that if the rest of the process would've have been handled more appropriately. After setting up my delivery date and time, I waited at home for my furniture to arrive. After it didn't show that day, I called to find out what happened. I was informed that the delivery driver had called in sick, but they couldn't be bothered to call to let me know. I was forced to reschedule my delivery for several days later, coming to about a month for my furniture to arrive after I had purchased it. To make matters worse, about 6 months after finally having it delivered a seam in my couch started to come unstitched. I called to have it replaced under warranty and again was told it would be 2-3 weeks for the new cushion to come and and be replaced. After waiting a month, I called back to find out why it was being delayed. I was given no other explaination other than it wasn't in yet. After repeating this process several times over the next three months, I was finally given the excuse that it was the manufactures fault the piece hadn't come in yet. Finally, about 5 months after placing the initial warranty call, I was called by the contractor, not anyone from Sofa Mart to inform me my replacement cushion was in and we scheduled a time for him to come over to replace it. lol and behold, the wrong color had been sent. I haven't heard anything since. No apology, update or otherwise, and I have no expectation of hearing from them again. I have given up trying and they have forever lost my business. So do yourself a favor and look elsewhere for your furniture (probably somewhere local, I'm sure local companies would be more receptive to their customers input).
9 years ago (26-03-2017)
Great price on end tables and the sales reps (Patty) and (Nick) were very helpful
9 years ago (07-05-2017)
These guys are amazing!!!!! I had a mix up with the delivery and they went above and beyond to help me! Nathan was fantastic and really, really helpful. I will never go anywhere else.
10 years ago (08-09-2016)
They helped me get exactly what I wanted!
9 years ago (16-03-2017)
Comment on this business

Sofa Mart map

to add Sofa Mart map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2025 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0034 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy