Sosebee Auto Supply Company

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Address: 190 S Clayton St, Lawrenceville, GA 30046, USA

Phone: (770) 963-2408

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State: Georgia

Zip Code: 30046

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Reviews

I love this place. Its got that old school parts store feel to it. You can tell its family owned, as they feel invested in their customers with sincere gratitude and assistance. I always go here to get parts for any of my lawn equipment. They always help me find the right parts and always have good prices; sometimes even cheaper than buying online. Highly recommend. 

 9 years ago (11-04-2017)

Best customer service EVER! Bought a trimmer and they actually trained me how to use it before they turned me loose.

 9 years ago (19-08-2017)

Great repair shop, Friendly staff & quality new products

 9 years ago (16-07-2017)

Whatever you do, NEVER do business with this company. WOW! Is all that I can say. My fiancee took our lawnmower here last Saturday to be repaired. After only two uses on my brand new lawnmower, I added too much oil and flooded the carburetor. We knew it needed a new one. We finally took it somewhere to be repaired. When it was dropped off, we were told that it would be ready Tuesday and would cost about $60. On Tuesday, we were told it would now not be ready until Friday because they ordered the wrong one. We were also informed that the one we needed would cost more and that the price of the repair would be $110. Keep in mind, they have never called us to tell us any of this along the way, we have had to chase them down for information. When we go to pick it up today we hear that they had to do and oil change and filter replacement on the mower and it was now going to be $150. Cliff was furious. When he questioned why they would not call to tell us before doing any other work, or even call to say "hey, the part costs way more than we expected, do you still want to do it" is beyond excusable. One gentleman did say at the time we dropped it off that he thought we could go buy a new one for $150. However, to us, a $60 repair is better than $150. They were rude when we brought the lack of professionalism to their attention. What did they do to make up for it? Took off like $10 for the oil change and filter that they did not ask about adding into the cost in the first place. Sad, we love doing business with small local companies. All I can say is to NEVER do business with them. I am very disappointed.

 10 years ago (19-08-2016)

Been doing business with the Sosebees for years.  Everyone there, from the store to the repair shop, are as friendly and competent as can be and provide impeccable service.  Wish every business I dealt with could be like this!

 10 years ago (17-01-2017)

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Sosebee Auto Supply Company

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