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South Athens Animal Clinic

  1. Georgia
  2. West Athens Veterinary Care

Reviews, get directions and contact details for South Athens Animal Clinic

About

Welcome to South Athens Animal Clinic's official Facebook page! It is our mission to provide the finest veterinary care possible for our dog and cat "patients" and to be client oriented, stressing good communication and a friendly atmosphere.

Address: 2040 S Milledge Ave, Athens, GA 30605, USA
Phone: (706) 353-8970
moc.cinilclaminasnehtahtuos@ofni
State: Georgia
Zip Code: 30605


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Reviews
Took our cat here under unfortunate circumstances 15 minutes before they close. We thought he was maybe choking, they met us at the door and rushed him in to the vet. After trying everything, they could not save him, not knowing what caused his death. The vet was then so kind to take some x-rays to try to figure out what had happened. Turns out he had a very enlarged heart, likely tied to some disease, and suffered heart failure. While he was probably gone before he made it inside, they did all they could, and then some in effort to comfort us and explain what happened. There's nothing we nor they could've done once heart failure began but I could not have asked for more, especially as they handed him over to us and said "go home, there's no charge today." Wish there were more businesses like this. We'll be taking our pupper here in the future. Good people.
8 years ago (16-12-2017)
My cat broke a tooth and I had to get her in to get x-rays and have six extractions. Many clinics were booked a month out. I was able to get an appointment a week out. The tech at check in was very friendly. Dr. SIngh called me twice (as she told me she would) to tell me what x-rays found and then after the 4 hour surgery. I was informed of everything. My cat was allowed to stay overnight which was helpful to the start of her recovery. When I picked her up, (this is what lost the last star)... the office manager was my check out person. Not very friendly. I asked questions and it appeared I was bothering her by asking. Then when I asked about a payment plan, since my bill was $995.00 she stated several times, "This is only for established patients." I then asked more questions about it and she was reluctant to give me any details. I have two other cats that I was contemplating bringing to this vet, but if I am not allowed to even know what the payment plan entails, I might have to go elsewhere. Why is that such a big deal to tell me? Then when I asked questions about the surgery she went and got some papers. When she came back out she said, the doctor is dealing with sick animals and can't talk to you. Ok, so I am spending $995 but my cat wasn't sick?! Better customer service would have been nice. I never asked to speak to the doctor anyways, I just asked for information (paper or verbal).
8 years ago (23-12-2017)
BEST VET IN ATHENS!!! Dr. Singh and the entire staff at South Athens Animal Clinic were so knowledgeable and compassionate when my kitten became sick. Dr. Singh and the staff updated me while we awaited test results to determine my kitten's illness and they cared for him as if he was their own! When he was extremely ill, they arranged for me to drop him off on my way to work and pick him up on my way home so they could give him IVs during the day and ensure he received round the clock care. Every single person I encountered was so kind, patient and genuinely cared so much about the kitten and his health. My kitten is healthy and thriving now - I owe his life to South Athens Animal Clinic! You will not find a better vet!
8 years ago (08-11-2017)
Everyone here is helpful and concerned. Many have been with the practice for several years. The doctors are compassionate and obviously care deeply for their patients and companion humans. The facilities are clean and in good repair. The waiting area is obviously designed for animals and people - simply furnished with plenty of room. I especially like the display case that holds historical equipment and information about the lineage of the long line of veterinarians, whose dedication inspired the SAAC.
8 years ago (22-09-2017)
The Good: Initially, I was able to get an appointment easily and immediately, the doctors and staff are knowledgeable, the extended hours of operation are great for people who work 8-5, and the prices are VERY reasonable. Affordability and hours of operation are the major "pros" of this clinic. The Bad: It was exceptionally difficult to get an update on the status of an inpatient animal. I tried for over an hour to get someone on the phone and was put on a long hold every time I called. Additionally, I tried to schedule the follow-up appointment they recommended at the time I picked my animal up to bring him home, and was told to call back later to schedule follow-up. They would not let me schedule the appointment at checkout, and when I DID call back to schedule the follow-up appointment, I was told that they fill up a week in advance and that I should have scheduled the follow-up appointment at checkout when I picked my animal up to bring him home...which is exactly what I tried to do, but for whatever reason, they would not allow. In synopsis, knowledgeable doctors, knowledgeable staff, excellent prices, great hours of operation, but very, very poor communication and overall organizational skills. The left hand doesn't seem to know what the right hand is doing. Trying to do what the doctor recommended (schedule a follow-up appointment) while not being permitted by the staff to do so, only to be later told by the staff that you should have done precisely what you tried to do (but they refused to allow) was rather frustrating. I would have liked to have given this vet a 5 star rating, but unfortunately, due to the issues I experienced with communication and trying to schedule a follow-up appointment, I can't go any higher than three stars for this one. It's a shame my first visit went the way it did, really. I have a cat, a dog, a rabbit, and several birds. I'd have been a good client to have kept. Edit: After giving this more thought, I'm going to have to change my three star rating to a two star rating, based on the fact that this vet only gave me enough medication for my cat to last him until the follow-up appointment that they wouldn't let me make, so now, I'm going to have to taper off and discontinue his meds before he's well, at least until I can find another vet who will let me make an appointment. If you care about your pet, don't bring it here.
8 years ago (09-08-2017)
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