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Reviews, get directions and contact details for Southlake Regional Health Centre

About

Welcome to the official Facebook page of Newmarket, Ontario-based Southlake Regional Health Centre.

For Patient Relations, please contact 905-895-4521 ext. 2290.

Any media inquiries can be directed to [email protected].

Story

Southlake Regional Health Centre is a 400 bed facility and accommodates approximately 86,000 emergency visits, 22,000 inpatient admissions, and 300,000 out-patient visits each year.

We are committed to creating value in healthcare without compromising quality outcomes and strive to delivery service excellence in everything that we do.

Mission

Together with Our Patients, Our People, and Our Partners, we strive to make lives better by achieving quality outcomes and creating value in healthcare.

Products

Health care services

Address: 596 Davis Dr, Newmarket, ON L3Y 2P9, Canada
Phone: (905) 895-4521
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State: Ontario
Zip Code: L3Y 2P9


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Reviews
Cancer centre is wonderful. Emergency seriously needs improvement communication skills. I have been here several times for my parents. Nurses will tell you doctor is coming soon. 8 hours later, we are still waiting. I don't mind waiting. I hate being lied to.
8 years ago (30-10-2017)
They don't help with mental health, if anything they make it worse. I tried going to many agencies to get me help and they blew me off so I thought the hospital would leave me with at least good resources and a temporary psychistrist. Nobody in there listened to me, asked me questions and cut me off before I was done. They wouldn't let me outside when that's the only thing that calms me down. I was watched 24/7 and saw the mental health workers laugh together while I was crying and having an anxiety attack which they gave me no medication for. The psychiatrist I saw the next day also rushed me, interrupted me, didn't want to tell me about what medications he was giving me, and told me to leave. I told him I have nobody, I'm living in my car, I've tried these meds and didn't work, I need a psychiatrist and a plan to get better, I don't think he understands yet because I didn't get to talk enough. They made me leave and threw me on the street while I was crying. Do not go here for mental health, they will l make you feel like an animal and leave you alone.
8 years ago (28-10-2017)
I wish I could give a zero star. Please visit another hospital. I had a hysterectomy here and while my surgeon was great, the after care by the nurses was horrendous. They were rude and it took 30 to 60 minutes for someone to come when I pushed the call button. I spent 2 days on a stretcher in a hallway after my surgery because there were no rooms. Everything was dirty. The nurses didn't care about me at all, made mean remarks. I'm a pretty easy going person and I've never written a review before but I had to about this. It's terrible. I was crying for days at this hospital. I will never go back.
8 years ago (10-10-2017)
Shocked at the bad reviews? The Belinda Stronach Cancer Centre at Southlake is world class! A beautiful facility filled with doctors, nurses and volunteers that care and take time to provide what is needed through treatment. I lost my mom to breast cancer in the summer of 2015 - but in her last year while she was fighting, I was so thankful to have such a wonderful team from Southlake on our side - helping us every step of the way. My mom always looked forward to seeing the care providers here and they treated her with dignity, respect and are incredibly knowledgeable in their practice. In a separate incident I had a family member taken here to emerg and we experienced next to zero wait times and excellent care. I was very happy with the way they handled that situation so quickly and professionally. I would love to see more mental health resources available at this facility. Other than that I definitely say it's a 5 star hospital.
8 years ago (18-08-2017)
1 out of 5 star is too good for this filthy facility. some of the nurses are known for mistreating patients especially elderly (as I once witnessed). Do not take your elderly loved ones there for respiratory ailments, they will not have a doctor on hand. I rather witter away at home than be taken to this place. My father who passed away under their care could've still been with us had we not taken him to south lake.
8 years ago (05-08-2017)
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