Southside Wrecker

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Address: 8200 S Congress Ave, Austin, TX 78745, USA

Phone: (512) 441-7094

State: Texas

Zip Code: 78745

Reviews

After my vehicle suddenly stopped working, I called for a tow. Told I'd be charged $85 up front and with their background noise I was unable to understand the rest. They arrived 40 minutes later. Very nice. Put my vehicle on flatbed and drove 3 miles to my house. I was handed a bill and told I owed an additional $129 for the service call. What? I've never been charged this before. Unfortunately I could not understand the lingo very well so I just paid it. Went to my insurance agency to give them the bill for reimbursement. They never heard of this extra charge. I was cheated.

 9 years ago (10-10-2017)

Shout out to John! John, from Johnson City.  Enjoyed the ride from the HEB on Friday night. Thanks for making things straight after the mix up.

 9 years ago (29-10-2017)

I was lied to about the price this company charges to tow my full size school bus. I called and they told me it was $200 to hook up tow truck & $5 per mile. I called days later, I just got off the phone with them. They asked me how much I was quoted and I told them of the price I was quoted, which I just mentioned, and they said that they needed to check with their management team to verify. I received a call back & they told me now its $250 + $4 a mile. So they changed not just the hook up price but also the per mile rate, which I assume is because they just want to make more money off of me. Whichever reasoning they have is their reasoning, I just know I was quoted a price and they did not honor it. Instead they said its $50 more from a process I was quoted just days before.

This I feel is completely unprofessional so I will be using another tow company. I recommend you do the same because they will try to get more money from you, if they feel they can.

Thank you for taking the time to read this review and I hope it influences your decision in which Tow company to hire.

 10 years ago (26-02-2017)

Honest hard working folks with only you in mind

 9 years ago (04-10-2017)

Worst place, they make it impossible to get your vehicle to overcharge and steal from people struggling

 9 years ago (21-09-2017)

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