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Reviews, get directions and contact details for Sovereign Health Dual Diagnosis Treatment Center San Clemente

Address: 1211 Puerta Del Sol, San Clemente, CA 92673, USA
Phone: (949) 430-7187
State: California
City: San Clemente
Zip Code: 92673


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
My son has been in this facility for 30 days now. I have not heard from a counselor, therapist or anyone to be honest. They only time I seem to hear from anyone is when I call the case manager at my insurance company and she reaches out to the facility. I have been promised so many times someone will call me regarding the plan and progression of my son and no one seems to follow through. This is the only rehab that has never had someone who is a point of contact to check on your loved ones anytime you want. Other facilities have therapist and case managers who contact you weekly and are open to communicating at anytime. I feel as though this is a money maker and that my sons recovery seems to be a joke. Why wouldn't I feel this way? With no communication from anyone and no point of contact it makes me wonder what is going on. Every person in this facility deserves to be treated with the upmost care and compassion no matter what they are there for. I am so unhappy with the choice that was made and there is no excuse to not have open communication with the loved ones who are willing to be there and to support the ones they love. Leads me to believe all the other negative posts are accurate and that I am not the only one who feels this way.
7 years ago (23-02-2018)
I’ve been having a difficult time these last few years and a couple of days ago I reached my breaking point. I called all facilities where I’m from and had been told because I’m not suicidal, I can’t get the immediate help I need. I looked online using specific filters and came across Sovereign Health. I called and spoke with Michael. He has given me all the information I needed about the facility and not once did he make me feel pressured or uncomfortable. He eased my concerns and fears which is why I’m choosing to go. Everyday since my first call he called to check up on me and he hasn’t made me feel pressured about going immediately. I am looking forward to getting the help I need because I’ve wanted it for so long and because he made me feel safe with my choice. I hope it goes well. Thank you Michael
7 years ago (31-01-2018)
I attended sovereign for a week. In that time being I attended hour groups at the house which were normally suppose to be 4 and a half hours long. The rest of the time I sat and watched tv never met with my therapist and never met with my case manager. I was promised I’d receive a call everyday to check in with my family and that is not true. My roommate wasn’t able to breathe and had a panic attack on top of that and it took our house manager 45mins to even call 911 and get an ambulance for her. The “therapists” which were not actually licensed they were interns as told by group leaders that so many people were quitting sovereign because of the type of care they give their patients. There were only 3 house managers that showed a willingness to help us. I regret ever going there. DO NOT GO.
7 years ago (21-02-2018)
It's really unfortunate I can't respond to Sovereign's "owner" which obviously is a generic, computerized domain. However, this only reiterates Sovereign's inability to be truly human which sadly is also like this IRL with most that work at the facility. There is only a handful of caring people in the facility and I'm sure their boss employs hundreds. Thanks to all of those few but as for those who missed the ball you might want to find a different career choice ASAP
8 years ago (10-11-2017)
My friend found out about it so apparently knew about Sovereign and they took me here. They called Sovereign and Sovereign came and picked me up. What brought me into treatment was I was suffering from severe depression and anxiety and I have been suffering for about two and a half years and it was so severe that I wasn’t working. I was just at home barely functioning. I said I had a girlfriend and we would go out and do things but it was the kind of thing where she knew of my condition and she was very kind and understanding to go along with me and when I have had a bout of depression she was kind enough to overlook it or be compassionate with me as far as my condition. I was impressed with the thoroughness of everyone. The thoroughness of the intake and the thoroughness of Dr Cervantes she spent over an hour with me getting information and that is the most time anyone spent with me getting information about my condition, about how I felt, what I was thinking, what I was feeling. My expectation was to gain tools and be able to manage my depression and be able to function on a daily basis and be able to manage my depression actually be able to conquer so that I didn’t have these feelings that I have had in the past and yes they met the expectation they have made some changes in my meds which have helped a lot. It was interesting there was a lot of diversity in the personalities and I am pretty calm guy pretty laid back and it was comfortable and easygoing. My therapist was excellent it was Mariam and she was thorough and her assessment and taking time to talk to me and very knowledgeable she again cut right to the chase and got into what I needed to do to deal with my depression and part of the depression was my girlfriends chose week that I came here to tell me that she wanted just to be friends you know that’s the classic kiss off why don’t we just be friends and that was a bit of a blow to me and so Miriam was very good at giving me tools to address that and to deal with it. The favorite with Charles and his step program where we assessed our relationship with one or more people and wrote a letter to them either a letter from us to them or a letter to them from another person but it was essentially to express our feelings or how we would think it was either a letter to them from us or from them or us to them and how we would feel that they would express their feelings to us and how we would express our feelings to them and it got emotional and it was great to see these guys cry and that means we gave them a hug and we all would come up and give the guy a hug and it was pretty awesome to see guy breakdown and break the barrier down and hug and be compassionate and show a little emotion. I would take away the tools that have been given to me to deal with the anxiety that the breathing exercises the meditation and the ability to calm myself down so that I don’t get so antsy and the anxiety follows the depression and it just goes into a circle I get anxious and then I feel like I am going to explode so I try to deal with that and I try to deal with that puts me into a depression so the tools to deal with things are probably the best thing that I could got out of this. I would tell them about the ability to come and be in a controlled environment that would help them understand and learn about themselves or about their disease and be able to deal with it in an environment where it was understanding and nonjudgmental.
8 years ago (18-07-2017)
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