SpringHill Suites by Marriott Prescott

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For reservations and additional hotel information, please visit us at: www.marriott.com/prcsh.

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Our warm welcome puts the smile on your face; the spacious suites and great amenities keep it there during your stay.

Address: 200 E Sheldon St, Prescott, AZ 86301, USA

Phone: (928) 776-0998

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State: Arizona

Zip Code: 86301

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Reviews

We loved our stay! We brought our Yorkie and she had a great time. The rooms were nice, the pool area was great and the breakfasts was really yummy! The people who work there are so nice and helpful! We will definitely stay there again!

 8 years ago (20-10-2017)

The stay was enjoyable. Ample breakfast. Comfy bed. It was unfortunately the case that they could not accommodate our room request and we were downgraded. They said they would compensate with Marriott points. We'll see how that turns out.

 8 years ago (10-09-2017)

I will start the review by stating we have always stayed at a Marriott when visiting Prescott (at least 7 times a year) and it is always above 5 stars, but I'm afraid this last visit and experience afterwards has caused us to abandon every staying at the downtown one ever again.

I will just make a list of issues instead of writing a novel.

1. Keys didn't work which is fine, no biggie. Tried to have them fixed didn't work. Did again and only one ended up working. This is a lot of walking around when you have a 3 year old who has been in a car for 2 hours.

2. Room was not cleaned when entered. Bed was rushed and covers were not even fully done. I made the beds.

3. Room smelled like smoke. We've never have had a room smell like smoke before when staying at any Marriott.

4. Bathroom wasn't clean. You could see the footprints from shoes from previous occupant. There was literally a cake of dirt on the base boards and when I was going to wash my toddler before going to dinner there was hair in the tub.

We ended up leaving and stayed at the Marriott outside of downtown.

Got an email from general manager offering a refund which was amazing customer service, but ended up charging my card again instead of processing a refund.

 8 years ago (04-10-2017)

We drove up from PHX for the weekend. The front desk was friendly and accommodating. The room was nice and clean. I always appreciate the kitchenette (microwave/fridge) and blow dryer in the room. The bed was comfy. We will definitely be back.

 8 years ago (10-09-2017)

This was a very nice hotel in a great location. Staff was all really friendly and helpful. We enjoyed the pool and hot tub. Only negative comment I have is that the pet fee for one dog was rather high compared to other hotels in the area.  I would stay there again but maybe not bring our dog.

 8 years ago (31-07-2017)

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SpringHill Suites by Marriott Prescott

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